Claim company reviews: who runs them and what they charge

All reviewed companies at a glance

Per passenger, for a successful claim in the top compensation band. Figures in brackets apply where legal action was needed.

Where a fee is “plus VAT” and no rate is given, we added 20% for illustration; Flightright at 19%, the rate in its own example. Fuller fee notes, including payout terms, are in claim companies compared.

The reviews

• Flightright review – Flightright GmbH, Berlin, Germany; “Usually 20–30%” + VAT.
• Skycop review – UAB Skycop.com, Vilnius, Lithuania; 44% incl. VAT (€110 / €176 / €264).
• Bott & Co review – Bott and Co Solicitors Ltd, Wilmslow, England (SRA-regulated); 42% flat + VAT (£225 + VAT on £520).
• EUclaim review – Yource B.V., Amsterdam, Netherlands (since September 2026); “You receive 69%”, €33 admin fee per passenger.
• Flight-Delayed review – Yource B.V., Amsterdam, Netherlands; 35% incl. VAT.
• ClaimFlights review – Claim Flights GmbH, Bonn, Germany; 25% + VAT.
• AirClaim review – Air Claim SA, Voluntari, Romania; 29% + VAT.
• AirAdvisor review – AirAdvisor International Inc. (Delaware, USA) / Air Advisor sp. z o.o. (Kraków, Poland); 30% incl. VAT.
• Refundor review – Le Leads SIA (privacy policy); claims handled by an unnamed partner; 44% incl. VAT (€110 / €176 / €264).
• Compensair review – Compensair Pte. Ltd., Singapore; 35% (VAT not mentioned).
• ClaimCompass review – Part of AirHelp since late 2024; site redirects to airhelp.com; No longer takes claims; new claims go to AirHelp (35% incl. VAT).
• AirHelp review – our affiliate partner, reviewed separately; 35% incl. VAT.

What stands out

• Legal status varies. Bott & Co is a firm of solicitors regulated by the SRA. Flightright and ClaimFlights are registered debt collection providers under German law. Others are ordinary companies in Lithuania, the Netherlands, Romania, Singapore or the United States.
• Recent changes. EUclaim says it was declared bankrupt in August 2026 and is now run by Yource B.V. (which also runs Flight-Delayed). ClaimCompass is part of AirHelp and its website redirects there.
• Not every site names who handles your claim. Refundor refers to an unnamed “claim processing partner”.
• Court action. Most charge more if a case goes to court; ClaimFlights says it does not, and EUclaim says legal costs are included.
• If the airline pays you directly, almost every company’s terms say its fee is still due once you have signed up.
• Baggage claims are handled by AirAdvisor; most others did not state a baggage claim service.

Methodology

• Own sources only. For each company we read its price list, terms and conditions, imprint or privacy policy and homepage on 10 November 2026. Each review lists the pages it relies on, with the dates the companies give for their own documents.
• “Not stated” means not stated. If a company’s pages do not say something – a payout timeframe, a VAT rate, a legal entity – we say so rather than guess.
• What you keep is calculated per passenger on a €600 (EU261) and £520 (UK261) claim. Where a company publishes its own worked figure, we use it.
• Company claims (success rates, customer numbers) are attributed to the company; we have not verified them.
• Trustpilot figures are the TrustScore and review count shown on the company’s Trustpilot profile on 10 November 2026, for the domain named. Trustpilot does not verify reviews.
• No ratings. We do not give stars, scores or rankings, and we do not mark up these pages as rated reviews.
• No input from the companies. None of the companies paid for, saw or approved its review. Our general approach is described in our methodology and editorial policy.

You do not need a claim company

Compensation is fixed by law – £220 / £350 / £520 under UK261, €250 / €400 / €600 under EU261 – and no company can get you more. Airlines must handle claims from passengers directly, ADR schemes are free, and you keep 100%. Our guide on how to claim yourself covers every step.

Frequently asked questions

Which claim company is the best?

We do not rank or score companies. The right choice depends on your flight, your airline’s attitude and how much of the compensation you are willing to give up. On the published standard fees, ClaimFlights (25% plus VAT, no legal-action surcharge) and Flightright at the lower end of its range leave you the most; claiming yourself leaves you everything.

Why is AirHelp not in the list of reviews?

AirHelp is our affiliate partner, so we review it separately and say so openly: see our AirHelp review. It is included in the table on this page for comparison.

Did any company pay to be reviewed?

No. None of the companies reviewed here paid us, and none saw its review before publication. Our only commercial relationship is with AirHelp, as an affiliate.

How often do you update these reviews?

We re-check fees and terms periodically and whenever a company changes its price list. Each review shows the date the facts were last checked. If you spot something out of date, please tell us.

Sources

1. Flightright: costs – Flightright GmbH
2. Skycop: price list (updated 1 May 2024) – Skycop
3. Bott & Co: fees – Bott and Co Solicitors Ltd
4. EUclaim: homepage (fees) – EUclaim / Yource B.V.
5. Flight-Delayed: price list (valid from 2 January 2024) – Yource B.V.
6. ClaimFlights: fee comparison (August 2021) – Claim Flights GmbH
7. AirClaim: price list (last update 28 July 2021) – Air Claim SA
8. AirAdvisor: price list – AirAdvisor
9. Refundor: pricing (last updated 1 May 2024) – Refundor
10. Compensair: payment policy (updated 1 June 2025) – Compensair
11. ClaimCompass: AirHelp acquires ClaimCompass (press release, 8 December 2024) – MarketersMEDIA Newswire

We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.