Our affiliation, up front: EU261 Flight Delay is an affiliate partner of AirHelp, a competitor of EUclaim. If you start a claim with AirHelp through our links and it succeeds, AirHelp pays us a commission. We have no commercial relationship with EUclaim. We do not score or rate companies: this review sets out facts from EUclaim’s own website, checked on 10 November 2026. Details: affiliate disclosure · editorial policy.
In short: EUclaim says it was declared bankrupt on 24 August 2026 and that its activities were taken over by Yource B.V. in Amsterdam, which also runs Flight-Delayed. Its homepage says you receive 69% of the compensation, with a €33 admin fee per passenger, and that legal costs are included – so you keep €414 of €600, or €381 if the €33 is charged on top. It pays within 30 days of receiving your bank details. Trustpilot (euclaim.nl) showed 4.5 from 15,713 reviews on 10 November 2026.
Key facts
| Operator | Yource B.V., Overtoom 197-4, 1054 HT Amsterdam; KvK 52683702 |
|---|---|
| Recent change | EUclaim says it was declared bankrupt on 24 August 2026 and its activities were taken over by Yource B.V. (news item of 29 September 2026) |
| Rules it claims under | EU261 (flights from the EU, or into the EU on a European airline) |
| Baggage claims | Not stated |
| Fee | “You receive 69% of the compensation (€33 admin fee per passenger)”; prices include VAT |
| Legal action | “Legal costs are included”; it says there is a 32% chance a lawsuit is needed |
| Payout | Bank transfer within 30 days of receiving your bank details; bank fees are yours |
| Languages | English, Dutch, German, French, Spanish, Italian |
| Terms version | Valid from 28 September 2026 |
Checked on 10 November 2026 on EUclaim’s own pages (see Sources). Companies change their fees and terms; confirm the current figures before you sign.
Who runs EUclaim
EUclaim’s footer reads “EUclaim (part of Yource B.V.)”, Overtoom 197-4, 1054 HT Amsterdam. Its terms (valid from 28 September 2026) are issued by Yource B.V., Chamber of Commerce (KvK) number 52683702, “and/or its affiliates, websites, brand names and trade names, including EUclaim.com”.
The change of operator is recent. In a news item dated 29 September 2026, EUclaim says the company was declared bankrupt on 24 August 2026 by the District Court of Gelderland, and that its activities were taken over by Yource B.V. in an arrangement agreed with the trustee and approved by the supervisory judge. It says the EUclaim name, website and support address stay the same and that the terms of existing claims, including “no cure, no pay”, are unchanged. Yource also runs Flight-Delayed.
What it does
EUclaim claims compensation for delayed, cancelled and overbooked flights under EU261. Its homepage says you may be entitled “if your flight departed from an EU country, or arrived in the EU with a European airline”. It does not separately describe UK261 on its homepage, and we found no baggage claim service. The site is available in English, Dutch, German, French, Spanish and Italian, and it says it has 846,623 satisfied customers (its own figure).
Fees
The homepage states: “You receive 69% of the compensation (€33 admin fee per passenger).” There are no upfront costs, and you pay only if compensation is received. The terms say all prices include the applicable VAT unless stated otherwise, and that the service fee applies “once the Claim is collected by Yource in any way”.
The homepage does not make clear whether the €33 admin fee is part of the 31% that EUclaim keeps or is charged in addition. If it is included, you keep €414 of a €600 claim; if it is added, €381. The admin fee is per passenger, so it matters more for families. Ask EUclaim to confirm before you sign.
Legal action
EUclaim says there is “a 32% chance you need a lawsuit” and that “legal costs are included”. Its terms say it is at Yource’s “sole discretion” to take legal action, and that court, bailiff and translation costs recovered from the airline go to Yource unless agreed otherwise.
How a claim works and what you provide
- Check and sign: enter your flight details and sign the power of attorney online.
- Handling: EUclaim contacts the airline and, where it decides to, takes legal action.
- Payment details: once the claim is collected, Yource asks for your bank details.
- Payout: Yource pays within 30 days of receiving them.
If the airline pays you directly after you sign, the terms presume this happened “thanks to Yource’s work and efforts”: you must report the payment within 14 days of the offer and pay Yource’s invoice within 14 days. You can withdraw free of charge within the 14-day cooling-off period; after that, a service fee may apply if you cancel.
Payment
Payment goes by bank transfer to the account you provide, within 30 days of receiving your details. Any bank transaction fees are borne by you.
Trustpilot
EUclaim’s website links to the Trustpilot profile for euclaim.nl, listed as “EUclaim B.V.”. On 10 November 2026 it showed a TrustScore of 4.5 from 15,713 reviews. The profile has been claimed since May 2014, so many of its reviews describe the service before the 2026 change of operator. Trustpilot does not verify reviews.
Pros and cons
Pros
- Legal costs included in the stated share
- Prices include VAT
- Payout deadline stated: 30 days from your bank details
- Site in six languages
Cons
- Unclear whether the €33 per-passenger fee is on top
- New operator since September 2026; open claims need a new signature
- UK261 not described on the homepage
- Bank transfer fees are yours
Who it suits
EUclaim may suit a single passenger with an EU261 claim who wants legal costs included in one stated share. Families should check how the per-passenger admin fee is applied. If you had an EUclaim claim before September 2026, look out for the e-mail asking you to sign a new power of attorney. For a clear-cut claim, claiming yourself costs nothing.
What you keep on a €600 or £520 claim
Per passenger, for a successful claim on a long-distance flight (the top compensation band).
| Scenario | You keep of €600 | You keep of £520 |
|---|---|---|
| 69% to you, €33 included | €414 | £358.80 |
| 69% to you, €33 charged on top | €381 | £358.80 less €33 |
The homepage does not make clear whether the €33 is part of the 31% or charged in addition, so we show both readings. Per passenger.
For comparison: if you claim yourself you keep the full €600 or £520. See every provider side by side in claim companies compared.
Our relationship
We are an AirHelp affiliate; we have no commercial relationship with EUclaim or its operator Yource B.V. (which also runs Flight-Delayed). Neither company saw this review before publication.
Further reading
- Claim companies compared: fees, VAT and what you keep
- How to claim compensation yourself, free
- AirHelp review (our affiliate partner)
- All claim company reviews
EUclaim: frequently asked questions
Is EUclaim still operating?
Yes. EUclaim’s own news item of 29 September 2026 says the company was declared bankrupt on 24 August 2026 by the District Court of Gelderland and that its activities were taken over by Yource B.V. in Amsterdam, with the trustee’s agreement. The EUclaim name and website continue.
I had an open EUclaim claim – what do I need to do?
EUclaim says customers with open claims must give a new digital signature (power of attorney) so that Yource can continue. The request comes by e-mail from info@euclaim.com. If you expected one and did not receive it, contact EUclaim with your claim number.
How much does EUclaim charge?
Its homepage says “You receive 69% of the compensation (€33 admin fee per passenger)” and that legal costs are included. Its terms say prices include VAT.
How quickly does EUclaim pay?
Its terms say Yource pays within 30 days of receiving your bank details, which it asks for once the claim has been collected.
Sources
- EUclaim – homepage (fees) – EUclaim / Yource B.V.
- EUclaim continues under Yource (29 September 2026) – EUclaim
- EUclaim – terms and conditions (valid from 28 September 2026) – Yource B.V.
- Trustpilot – euclaim.nl – Trustpilot
We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.