Our affiliation, up front: EU261 Flight Delay is an affiliate partner of AirHelp, a competitor of Skycop. If you start a claim with AirHelp through our links and it succeeds, AirHelp pays us a commission. We have no commercial relationship with Skycop. We do not score or rate companies: this review sets out facts from Skycop’s own website, checked on 10 November 2026. Details: affiliate disclosure · editorial policy.
In short: Skycop is run by UAB Skycop.com in Vilnius, Lithuania. It charges 44% including VAT on a successful claim (€264 of €600), or 50% (€300) if legal action is needed, so you keep €336 or €300. It covers EU261, UK261 and rules in Turkey, Brazil and Canada. Its Trustpilot TrustScore was 2.9 from 8,879 reviews on 10 November 2026.
Key facts
| Legal entity | UAB Skycop.com, legal entity code 304423851, Dariaus ir Girėno g. 21A, Vilnius, Lithuania |
|---|---|
| Rules it claims under | EU261, UK261, and it lists Turkey (SHY), Brazil (ANAC 400) and Canada (APPR) |
| Baggage claims | Has a delayed-baggage information page; a baggage claim fee is not stated |
| Standard fee | 44% incl. VAT; fixed €110 / €176 / €264 for €250 / €400 / €600 claims |
| Legal action | 50% incl. VAT; fixed €125 / €200 / €300 |
| Payout | SEPA bank transfer; for international transfers, bank fees come out of your share. Timing not stated |
| If the airline pays you | You must tell Skycop and pay its fee within 10 days |
| Price list date | Updated 1 May 2024 (terms updated 5 September 2025) |
Checked on 10 November 2026 on Skycop’s own pages (see Sources). Companies change their fees and terms; confirm the current figures before you sign.
Who runs Skycop
Skycop’s terms and conditions (updated 5 September 2025) name UAB Skycop.com, legal entity code 304423851, registered at Dariaus ir Girėno g. 21A, Vilnius, Republic of Lithuania. “UAB” is the Lithuanian private limited company form. The “About us” page says Skycop has been “defending passengers’ rights since 2017” and handles “half a million claims annually”; it does not name managers or any licence, and we found no regulator registration on the pages we read.
What it does
Skycop claims compensation for delayed, cancelled and overbooked flights and missed connections under EU261 and UK261. Its “About us” page also lists Turkey’s SHY passenger regulation, Brazil’s ANAC 400 and Canada’s APPR. It has a delayed-baggage information page, but its price list does not give a baggage fee, so we list baggage claims as not stated. It says it has worked with more than 250 airlines.
The main site is in English with euro amounts; there is also a UK version (skycop.com/gb/) that uses pounds. The site is published in many languages – our research found around 36 language versions in its sitemap.
Fees
Skycop’s price list, updated 1 May 2024, sets a commission that already includes VAT:
| Compensation | Standard commission | With legal action |
|---|---|---|
| €250 (up to 1,500 km) | €110 | €125 |
| €400 (intra-EU over 1,500 km; others 1,500–3,500 km) | €176 | €200 |
| €600 (other flights over 3,500 km) | €264 | €300 |
| Other amounts | 44% | 50% |
Submitting a claim is free and there is no fee if the airline pays nothing. The legal-action rate is described as a higher commission to cover court costs. Skycop publishes amounts in euros only; for a £520 UK261 claim we applied its 44% and 50% rates for “other amounts”.
Legal action
Under its terms (section 2.4), Skycop decides “at its own discretion” whether to start legal proceedings if the airline refuses to pay, and it has sole discretion to accept or reject settlement offers (section 2.8). If the claim is not upheld, you are exempt from costs (section 2.7). If it succeeds or settles, Skycop covers any costs the airline does not pay.
How a claim works and what you provide
- Check: enter your flight in the online form (the site also offers a boarding-pass upload).
- Sign up: you warrant that the information you give is correct and complete (section 4.1) and sign the agreement.
- Documents: Skycop may ask for copies of identity documents, your boarding pass, the delay notification and your correspondence with the airline (section 4.3).
- Handling and payout: Skycop pursues the airline, deducts its commission from the compensation and pays you the rest.
If the airline pays you directly after you have engaged Skycop, you must tell Skycop immediately and pay its fee within 10 days (section 4.4). The terms note that handling a claim “may take considerable time”.
Payment
Compensation is paid into a Skycop or client bank account. SEPA accounts are paid by bank transfer; for international transfers, bank fees are deducted from your share (section 3.8). Skycop does not state a payout timeframe.
Notable facts
- Skycop’s fixed fees are the same in euros whatever the delay length within a band, which makes the cost easy to predict on standard claims.
- It sells add-on products such as “Skycop Care”, which are outside the scope of this review.
- Its price list is dated May 2024; the terms were updated in September 2025.
Trustpilot
On 10 November 2026, Trustpilot’s profile for skycop.com showed a TrustScore of 2.9 (displayed as 3 stars) from 8,879 reviews. Trustpilot does not verify the content of reviews, and a score reflects the experience of people who chose to write one.
Pros and cons
Pros
- Fixed, published euro fees including VAT
- Covers UK261 and several non-European regimes
- No cost to you if a claim or court case fails
- UK site in pounds
Cons
- 44% standard fee, among the highest we compared
- Price list in euros only, last updated May 2024
- No payout timeframe stated
- Bank fees on international transfers come out of your share
Who it suits
Skycop may suit passengers with claims under non-European rules such as Turkey’s SHY or Canada’s APPR, or those who value a fixed, VAT-inclusive fee. On a standard EU261 or UK261 claim, several providers charge less – compare them in claim companies compared, or claim yourself and keep everything.
What you keep on a €600 or £520 claim
Per passenger, for a successful claim on a long-distance flight (the top compensation band).
| Scenario | You keep of €600 | You keep of £520 |
|---|---|---|
| Standard (44%) | €336 | £291.20 |
| With legal action (50%) | €300 | £260 |
Skycop publishes euro amounts only. For £520 we applied its 44% and 50% rates for “other amounts”.
For comparison: if you claim yourself you keep the full €600 or £520. See every provider side by side in claim companies compared.
Our relationship
We are an AirHelp affiliate; we have no commercial relationship with Skycop. Skycop did not see this review before publication, and nobody paid for it.
Further reading
- Claim companies compared: fees, VAT and what you keep
- How to claim compensation yourself, free
- AirHelp review (our affiliate partner)
- All claim company reviews
Skycop: frequently asked questions
How much does Skycop charge?
Its price list (updated 1 May 2024) gives a commission of 44% including VAT – fixed at €110, €176 or €264 for €250, €400 or €600 claims – and 50% including VAT (€125, €200 or €300) if legal action is needed. Nothing is charged if the airline does not pay.
Where is Skycop based?
Its terms name UAB Skycop.com, legal entity code 304423851, Dariaus ir Girėno g. 21A, Vilnius, Lithuania.
Can I cancel a Skycop claim?
Its terms give consumers 14 days from signing to withdraw by e-mail. If you end the contract later without Skycop being at fault, after work or legal proceedings have begun, Skycop may charge administration and other costs.
Does Skycop handle UK261 claims?
Yes. It lists UK261 among the regulations it covers and runs a UK version of its site in pounds.
Sources
- Skycop – price list (updated 1 May 2024) – Skycop
- Skycop – terms and conditions (updated 5 September 2025) – UAB Skycop.com
- Skycop – about us – Skycop
- Trustpilot – skycop.com – Trustpilot
We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.