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Flight compensation checker

Two minutes, no registration. If you reached your destination 3 hours or more late, your flight was cancelled at short notice or you were bumped, on a flight from the EU, Iceland, Norway, Switzerland or the UK (or into Europe on a European airline), you may be owed €250–€600 per passenger under EU261, or £220–£520 under UK261. The checker tells you which rules apply and how much may be due.

What happened?Step 1 of 4

What happened to your flight?
Where did you fly from and to?

With a connection, enter your first departure and your final destination – compensation is based on the total distance.

How late did you arrive at your final destination?

What counts is when the aircraft doors opened at your destination – not the departure delay.

When were you told about the cancellation?
When did you arrive on the replacement flight?
Which airline operated the flight?
When was the flight?

How many passengers were on the booking?

1 passenger

Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

  • Free, no sign-up
  • Fee only if successful (35%)
  • AirHelp: Trustpilot 4.5/5

Rather skip the questions? Start a claim with AirHelp straight away

The checker runs in your browser; we do not store your answers, only anonymous statistics about its use (data protection). The result is an estimate based on the rules of Regulation (EC) No 261/2004. Actual eligibility (the exact cause of the delay, extraordinary circumstances, time limits) is checked by our partner AirHelp using flight data – also free of charge.

What does the checker look at?

  • Scope: whether the flight departed from an EU (EEA or Swiss) airport, or was operated by an EU airline; for UK flights, UK261.
  • Distance: the great-circle distance between the departure airport and the final destination – this decides the €250 / €400 / €600 band (£220 / £350 / £520 under UK261). Example: Frankfurt–Lisbon, about 1,870 km, is a €400 flight; Dublin–Amsterdam, about 750 km, a €250 flight.
  • Length of delay: under 3 hours, no compensation is due; on flights over 3,500 km a delay of 3–4 hours can be reduced by 50%.
  • Time limits: it flags flights older than 3 years. Limitation periods are set by national law and vary by country; AirHelp typically accepts claims for flights up to 3 years old.

What it cannot check: the cause of the delay (extraordinary circumstances) and the actual schedule data. AirHelp checks these automatically from the flight number.

Which situation is yours?

Where to complain and the time limit in your country: national enforcement bodies and our country guides, for example Germany, Spain, Italy, Poland, Ireland and the United Kingdom.