In short: EU261 Flight Delay sets no cookies of its own; at most, your browser remembers your consent choices. Our own visitor statistics work without cookies or stored identifiers (details). We only set analytics cookies if you have agreed to them. We use no advertising or tracking cookies. If you click a link to AirHelp, AirHelp sets a 30-day affiliate tracking cookie on its own website, not on ours.
What is a cookie?
A cookie is a small text file that a website places in your browser and that the browser sends back on your next visit. Local storage (localStorage) serves a similar purpose: it is a setting stored in the browser that the website reads locally and does not send to the server. The tables below cover both types.
1. Our own storage needed for the site to work
Without these we could not remember your consent choice, so we would ask you again on every visit. They do not identify you and do not track you outside the site.
| Name | Type | Set by | Purpose | Retention |
|---|---|---|---|---|
jk-replay | localStorage | eu261flightdelay.com | Remembers whether you allowed ("yes") or refused ("no") session recording, so that we do not ask again. | until you clear your browser's local storage |
jk-rs | sessionStorage | eu261flightdelay.com | Only if you allowed recording: remembers for the duration of the visit whether this visit belongs to the recorded sample. | until you close the browser tab |
jk-consent | localStorage | eu261flightdelay.com | Stores whether you accepted analytics cookies ("all") or only the necessary ones ("necessary"). This decides whether the analytics code loads. | 1 year, or until you clear your browser's local storage |
The website is static: there is no login, basket or user session, so we use no session cookies. The compensation checker does not store your answers, neither in cookies nor in local storage.
2. Analytics cookies (only with consent)
We use Google Analytics 4 to measure visits. The analytics code only loads after you click "Accept" in the cookie bar; until then, Google Consent Mode denies all analytics storage and Google sets no cookies.
| Name | Type | Set by | Purpose | Retention |
|---|---|---|---|---|
_ga | HTTP cookie | eu261flightdelay.com (Google Analytics) | A random visitor ID that distinguishes returning visitors. It contains no name or e-mail address. | 2 years |
_ga_* | HTTP cookie | eu261flightdelay.com (Google Analytics) | Session state for the analytics property: when the visit started and how many pages were viewed. | 2 years |
Google processes the IP address in anonymised form. You can read about Google's data processing in the Google Privacy Policy. The legal basis and data transfers are described in our privacy policy.
3. Third-party cookie: AirHelp affiliate tracking
AirHelp sets no cookies on the pages of EU261 Flight Delay, and no AirHelp code runs on our site. However, if you click one of our partner links to AirHelp, you go to the AirHelp website, where AirHelp's affiliate system (Post Affiliate Pro) sets a tracking cookie.
| What it stores | Type | Set by | Purpose | Retention |
|---|---|---|---|---|
| Partner ID (the code of EU261 Flight Delay), the time and channel of the click | HTTP cookie | AirHelp's own domain, not eu261flightdelay.com | If you submit a claim or buy a TravelPass membership after the click, AirHelp uses it to attribute the case to our partner programme and pay a commission. It tells us nothing personal about you. | 30 days from the click |
This cookie is covered by AirHelp's own cookie and privacy policy, which you can find on the AirHelp website. How the partner programme works is explained in detail in our affiliate disclosure.
4. What we do not use
- Advertising, remarketing or profiling cookies (Google Ads, Meta Pixel and similar).
- Social media plug-ins: any links to social networks are plain links that do not communicate with those providers unless you click them.
- External font or script providers: fonts and code are served from our own server.
- Embedded forms or chat widgets that would load third-party cookies.
5. How to withdraw or change your settings
Withdrawing consent on this site
You can withdraw your consent by deleting the jk-consent entry: in your browser settings, delete the site data (cookies and local storage) for eu261flightdelay.com. On your next visit the cookie bar appears again, and you can refuse analytics with the "Necessary only" button. Deleting the site data also removes any _ga cookies already set.
Browser settings
Every common browser lets you block or delete cookies and ask before any cookie is set. You will find the setting in your browser's help pages: Chrome (Settings, Privacy and security, Third-party cookies), Firefox (Settings, Privacy & Security), Safari (Settings, Privacy), Edge (Settings, Cookies and site permissions). Blocking all cookies does not stop EU261 Flight Delay from working; we simply cannot remember your consent choice.
The AirHelp cookie
You can remove the affiliate tracking cookie set on AirHelp's domain through the cookie settings on the AirHelp website, or by deleting AirHelp's site data in your browser. Deleting it has no effect at all on your claim or compensation; it only affects whether EU261 Flight Delay receives a commission.
6. Changes to this policy
If we introduce a new cookie or the purpose or lifetime of an existing one changes, we update this policy and the effective date at the top of the page. We only set analytics or other non-essential cookies after asking for your consent again.
Dated: 10 November 2026