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Split Saint Jerome Airport (SPU): flight delays and compensation

Split Saint Jerome Airport. As an EU airport, every flight departing from here is covered by EU Regulation 261/2004. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

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In short: Any flight departing from Split Saint Jerome Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.

About the airport

Split Saint Jerome Airport (SPU) serves Split, Croatia. On the routes Eurostat reports, 3,090,805 passengers flew to or from it in 2024, the 119th-highest among the 397 European airports we cover. Its busiest connections were to Amsterdam, Frankfurt, Zagreb, Vienna.

Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.

Busiest routes from Split – and what a delay is worth

The 30 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.

DestinationPassengers 2024DistanceFrom SPUReturn
Amsterdam AMS197,0281,297 km€250€250
Frankfurt FRA167,258930 km€250€250
Zagreb ZAG159,963246 km€250€250
Vienna VIE152,925509 km€250€250
London LGW152,2901,497 km€250£220
Rome FCO139,130383 km€250€250
London LTN129,8711,548 km€400£350
Stockholm ARN123,1471,795 km€400€400
Munich MUC122,616639 km€250€250
Copenhagen CPH120,3631,368 km€250€250
Düsseldorf DUS109,2901,119 km€250€250
Oslo OSL106,7181,885 km€400€400
Berlin BER93,7921,003 km€250€250
Dublin DUB84,0731,980 km€400€400
Paris CDG78,5391,216 km€250€250
Stuttgart STR77,958790 km€250€250
Basel BSL76,360818 km€250€250
Manchester MAN68,9261,743 km€400£350
Helsinki HEL63,4921,954 km€400€400
Paris ORY63,3601,217 km€250€250
Cologne CGN60,8761,067 km€250€250
Zurich ZRH60,804744 km€250€250
London LHR58,7321,531 km€400£350
Naples NAP46,072338 km€250€250
Bristol BRS44,6781,667 km€400£350
Warsaw WAW43,9001,020 km€250€250
Rotterdam RTM43,3951,286 km€250€250
Gothenburg GOT42,8981,595 km€400€400
Hamburg HAM42,8391,213 km€250€250
Madrid MAD41,0061,672 km€400€400

* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.

Typical delay causes at Split Saint Jerome Airport

  • Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.

Airlines you are likely to fly with here

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    What happened?Step 1 of 4

    What happened to your flight?
    Where did you fly from and to?

    With a connection, enter your first departure and your final destination – compensation is based on the total distance.

    How late did you arrive at your final destination?

    What counts is when the aircraft doors opened at your destination – not the departure delay.

    When were you told about the cancellation?
    When did you arrive on the replacement flight?
    Which airline operated the flight?
    When was the flight?

    How many passengers were on the booking?

    1 passenger

    Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

    • Free, no sign-up
    • Fee only if successful (35%)
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    Local information

    • Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
    • From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
    • If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.

    Frequently asked questions

    Can I claim compensation for a flight departing from Split Saint Jerome Airport?

    Yes. SPU is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.

    Can I claim compensation for a flight arriving at Split Saint Jerome Airport?

    If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.

    How is the length of the delay measured?

    By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

    Related guides

    Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

    Sources

    1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat

    We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.