In short: Any flight departing from Santorini International Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.
Live at Santorini (JTR) today
About the airport
Santorini International Airport (JTR) serves Santorini, Greece. On the routes Eurostat reports, 2,629,671 passengers flew to or from it in 2024, the 131st-highest among the 397 European airports we cover. Its busiest connections were to Athens, London, Paris, Manchester.
Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.
Busiest routes from Santorini – and what a delay is worth
The 28 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.
| Destination | Passengers 2024 | Distance | From JTR | Return |
|---|---|---|---|---|
| Athens ATH | 1,377,866 | 218 km | €250 | €250 |
| London LGW | 159,686 | 2,610 km | €400 | £350 |
| Paris ORY | 113,034 | 2,322 km | €400 | €400 |
| Manchester MAN | 79,100 | 2,855 km | €400 | £350 |
| Naples NAP | 73,263 | 1,091 km | €250 | €250 |
| Milan MXP | 72,832 | 1,735 km | €400 | €400 |
| London LHR | 68,631 | 2,644 km | €400 | £350 |
| Rome FCO | 60,488 | 1,288 km | €250 | €250 |
| Vienna VIE | 52,202 | 1,492 km | €250 | €250 |
| Thessaloniki SKG | 51,933 | 507 km | €250 | €250 |
| London STN | 39,465 | 2,626 km | €400 | £350 |
| Dublin DUB | 37,471 | 3,093 km | €400 | €400 |
| Lyon LYS | 37,326 | 1,991 km | €400 | €400 |
| Geneva GVA | 36,957 | 1,944 km | €400 | €400 |
| Amsterdam AMS | 36,753 | 2,400 km | €400 | €400 |
| Milan BGY | 35,201 | 1,672 km | €400 | €400 |
| Frankfurt FRA | 33,326 | 2,034 km | €400 | €400 |
| Paris CDG | 32,269 | 2,324 km | €400 | €400 |
| Madrid MAD | 27,661 | 2,559 km | €400 | €400 |
| Birmingham BHX | 25,865 | 2,775 km | €400 | £350 |
| Munich MUC | 24,776 | 1,736 km | €400 | €400 |
| Bucharest OTP | 23,986 | 910 km | €250 | €250 |
| Zurich ZRH | 23,767 | 1,856 km | €400 | €400 |
| Bari BRI | 23,379 | 921 km | €250 | €250 |
| Marseille MRS | 21,687 | 1,891 km | €400 | €400 |
| Helsinki HEL | 20,324 | 2,660 km | €400 | €400 |
| Venice VCE | 20,268 | 1,493 km | €250 | €250 |
| Warsaw WAW | 20,155 | 1,789 km | €400 | €400 |
* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.
Air traffic flow delays at Santorini (2025)
EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 10,248 flights arrived at JTR; 110 of them were held back this way, 49 by more than 15 minutes – an average of 0.18 minutes per arrival.
What caused the ATFM delay
Average ATFM delay per arrival by month (min)
- J
- F
- M
- A
- M
- J
- J
- A
- S
- O
- N
- D
Worst days: 15 July 2025 – 182 minutes, mostly ATC capacity; 19 July 2025 – 126 minutes, mostly ATC capacity; 28 July 2025 – 124 minutes, mostly weather.
2026 so far (to 30 September 2026): 8,901 arrivals, 0.13 minutes of ATFM delay per arrival (better than 2025), mainly ATC capacity (91%) and aerodrome capacity (9%).
Check what happened at JTR on your travel day →
What this means for a claim: ATFM delays come from weather (7% here), air traffic control capacity and staffing (89%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.
Typical delay causes at Santorini International Airport
- EUROCONTROL recorded 10,248 arrivals at JTR in 2025; 110 were held by air traffic flow restrictions, 49 of them by more than 15 minutes.
- The largest single cause of this flow delay was ATC capacity (89%); weather accounted for 7%.
- The worst day was 15 July 2025, with 182 minutes of flow delay, mostly ATC capacity.
- Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.
Airlines you are likely to fly with here
Check your flight from Santorini
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Local information
- Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
- From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
- If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.
Frequently asked questions
Can I claim compensation for a flight departing from Santorini International Airport?
Yes. JTR is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.
Can I claim compensation for a flight arriving at Santorini International Airport?
If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.
How is the length of the delay measured?
By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.
Related guides
- Flight delay compensation
- Missed connection compensation
- National enforcement bodies and ADR
- All airports
Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.
Sources
- Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
- EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL
We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.