Santorini International Airport (JTR): flight delays and compensation

Santorini International Airport. As an EU airport, every flight departing from here is covered by EU Regulation 261/2004. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

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In short: Any flight departing from Santorini International Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.

Live at Santorini (JTR) today

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About the airport

Santorini International Airport (JTR) serves Santorini, Greece. On the routes Eurostat reports, 2,629,671 passengers flew to or from it in 2024, the 131st-highest among the 397 European airports we cover. Its busiest connections were to Athens, London, Paris, Manchester.

Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.

Busiest routes from Santorini – and what a delay is worth

The 28 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.

DestinationPassengers 2024DistanceFrom JTRReturn
Athens ATH1,377,866218 km€250€250
London LGW159,6862,610 km€400£350
Paris ORY113,0342,322 km€400€400
Manchester MAN79,1002,855 km€400£350
Naples NAP73,2631,091 km€250€250
Milan MXP72,8321,735 km€400€400
London LHR68,6312,644 km€400£350
Rome FCO60,4881,288 km€250€250
Vienna VIE52,2021,492 km€250€250
Thessaloniki SKG51,933507 km€250€250
London STN39,4652,626 km€400£350
Dublin DUB37,4713,093 km€400€400
Lyon LYS37,3261,991 km€400€400
Geneva GVA36,9571,944 km€400€400
Amsterdam AMS36,7532,400 km€400€400
Milan BGY35,2011,672 km€400€400
Frankfurt FRA33,3262,034 km€400€400
Paris CDG32,2692,324 km€400€400
Madrid MAD27,6612,559 km€400€400
Birmingham BHX25,8652,775 km€400£350
Munich MUC24,7761,736 km€400€400
Bucharest OTP23,986910 km€250€250
Zurich ZRH23,7671,856 km€400€400
Bari BRI23,379921 km€250€250
Marseille MRS21,6871,891 km€400€400
Helsinki HEL20,3242,660 km€400€400
Venice VCE20,2681,493 km€250€250
Warsaw WAW20,1551,789 km€400€400

* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.

Air traffic flow delays at Santorini (2025)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 10,248 flights arrived at JTR; 110 of them were held back this way, 49 by more than 15 minutes – an average of 0.18 minutes per arrival.

What caused the ATFM delay

  • ATC capacity89%
  • weather7%
  • aerodrome capacity4%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 15 July 2025 – 182 minutes, mostly ATC capacity; 19 July 2025 – 126 minutes, mostly ATC capacity; 28 July 2025 – 124 minutes, mostly weather.

2026 so far (to 30 September 2026): 8,901 arrivals, 0.13 minutes of ATFM delay per arrival (better than 2025), mainly ATC capacity (91%) and aerodrome capacity (9%).

Check what happened at JTR on your travel day →

What this means for a claim: ATFM delays come from weather (7% here), air traffic control capacity and staffing (89%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Typical delay causes at Santorini International Airport

  • EUROCONTROL recorded 10,248 arrivals at JTR in 2025; 110 were held by air traffic flow restrictions, 49 of them by more than 15 minutes.
  • The largest single cause of this flow delay was ATC capacity (89%); weather accounted for 7%.
  • The worst day was 15 July 2025, with 182 minutes of flow delay, mostly ATC capacity.
  • Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.

Airlines you are likely to fly with here

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    What happened?Step 1 of 4

    What happened to your flight?
    Where did you fly from and to?

    With a connection, enter your first departure and your final destination – compensation is based on the total distance.

    Details
    How late did you arrive at your final destination?

    What counts is when the aircraft doors opened at your destination – not the departure delay.

    When were you told about the cancellation?
    When did you arrive on the replacement flight?
    Flight details
    Which airline operated the flight?
    When was the flight?

    How many passengers were on the booking?

    1 passenger

    Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

    • Free, no sign-up
    • Fee only if successful (35%)
    • AirHelp: Trustpilot 4.5/5

    Rather skip the questions? Start a claim with AirHelp straight away

    Local information

    • Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
    • From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
    • If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.

    Frequently asked questions

    Can I claim compensation for a flight departing from Santorini International Airport?

    Yes. JTR is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.

    Can I claim compensation for a flight arriving at Santorini International Airport?

    If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.

    How is the length of the delay measured?

    By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

    Related guides

    Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

    Sources

    1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
    2. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL

    We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.