London Stansted Airport (STN): flight delays and compensation

London Stansted Airport – annual passengers: 29+ million (2024). A UK airport: flights departing from here are covered by UK261, and flights to London from the EU by EU261 – under the same conditions. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

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In short: Any flight departing from London Stansted Airport is covered by UK261 (£220/£350/£520); flights to London from an EU airport are covered by EU261 – the conditions are the same. UK261 applies to every departure. The Civil Aviation Authority (CAA) is the enforcement body; many UK airlines belong to a CAA-approved ADR scheme (AviationADR or CEDR). Time limit: 6 years in England and Wales, 5 years in Scotland.

Live at London (STN) today

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About the airport

Stansted is Ryanair's largest base anywhere and the main London airport for low-cost flights to Spain, Italy, Poland, Ireland and many other European destinations. Jet2 also operates holiday flights from here.

Departures from Stansted fall under UK261; flights from EU airports to Stansted fall under EU261. The amounts and conditions are the same in substance.

How punctual is London Stansted? (2025)

Flights operated
179,551

2025, at UK airports

On time (≤ 15 min late)
69.7%

close to the UK average (72.7%)

3 hours or more late
0.46%

1 in 217 flights · better than the UK average

Cancelled
0.31%

558 flights · better than the UK average

Average delay
16.3 min

UK average 15.1 min

Source: UK Civil Aviation Authority punctuality statistics 2025 – departures and arrivals combined, measured against the schedule at the UK airport. How we use this data

Airlines at London Stansted

AirlineFlightsOn time3 h+ lateCancelledAvg delay
Ryanair141,59269.0%0.46%0.27%17 min
Jet215,05372.4%0.58%0.07%15 min
easyJet6,95779.8%0.44%0.83%11 min
Pegasus Airlines5,31471.7%0.34%0.45%14 min
AJet2,14870.3%0.05%0.23%14 min
SunExpress1,74265.4%0.46%0.46%17 min
TUI Airways1,72754.5%0.75%0.12%24 min
Emirates1,46084.8%0.07%0.14%7 min
Fly Play Hf46181.5%0.41%6.49%9 min
Hisky45752.2%0.66%0.22%24 min
Royal Jordanian38677.1%0.00%0.52%11 min
British Airways36943.5%2.62%2.12%37 min
Transavia32990.3%0.00%0.60%6 min
Air Algerie31756.2%1.58%0.00%24 min
Fly One24278.7%2.46%0.82%17 min

Top destinations from London Stansted – and what a delay is worth

The 30 busiest destinations in 2025, with the compensation for a 3-hour-plus delay or a late cancellation: UK261 (£) on the way out, and on the way back EU261 (€) from EU airports or UK261 with a UK/EU airline.

DestinationFlights3 h+ lateCancelledDistanceFrom STNReturn
Dublin5,9300.30%0.13%471 km£220€250
Istanbul5,3050.17%0.43%2,518 km£350UK/EU airline only
Edinburgh4,3560.57%0.48%510 km£220£220
Belfast3,7780.42%0.47%528 km£220£220
Rome3,2830.15%0.00%1,459 km£220€250
Barcelona2,9840.64%0.13%1,186 km£220€250
Alicante2,9400.61%0.00%1,514 km£350€400
Milan2,8880.41%0.14%977 km£220€250
Tenerife2,8760.38%0.35%2,997 km£350€400
Palma de Mallorca2,8660.63%0.07%1,385 km£220€250
Budapest2,7440.29%0.25%1,450 km£220€250
Málaga2,6160.34%0.08%1,732 km£350€400
Madrid2,5540.43%0.00%1,299 km£220€250
Bucharest2,5330.24%0.94%2,066 km£350€400
Faro2,4300.41%0.21%1,775 km£350€400
Berlin2,4020.37%0.33%906 km£220€250
Lisbon2,3290.47%0.38%1,629 km£350€400
Antalya2,3160.56%0.13%2,911 km£350UK/EU airline only
Copenhagen2,2190.27%0.45%914 km£220€250
Porto2,1290.19%0.28%1,363 km£220€250
Eindhoven2,1240.23%0.42%357 km£220€250
Milan2,1170.33%0.61%932 km£220€250
Vienna2,0660.34%0.19%1,237 km£220€250
Kraków2,0410.73%0.34%1,379 km£220€250
Cologne2,0130.15%0.10%492 km£220€250
Cork2,0070.85%0.00%599 km£220€250
Venice1,9670.35%0.25%1,135 km£220€250
Pisa1,9390.46%0.05%1,184 km£220€250
Sofia1,7980.17%0.00%2,012 km£350€400
Prague1,7970.39%0.22%1,000 km£220€250

All routes from London Stansted: route list · UK delay statistics

Air traffic flow delays at Stansted (2025)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 101,522 flights arrived at STN; 1,402 of them were held back this way, 655 by more than 15 minutes – an average of 0.26 minutes per arrival.

What caused the ATFM delay

  • weather61%
  • aerodrome capacity18%
  • ATC staffing10%
  • other9%
  • special event1%
  • accident/incident0%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 18 September 2025 – 2,300 minutes, mostly other; 6 July 2025 – 2,135 minutes, mostly weather; 16 February 2025 – 1,588 minutes, mostly aerodrome capacity.

2026 so far (to 30 September 2026): 79,951 arrivals, 0.33 minutes of ATFM delay per arrival (worse than 2025), mainly weather (70%) and equipment (ATC) (27%).

Check what happened at STN on your travel day →

What this means for a claim: ATFM delays come from weather (61% here), air traffic control capacity and staffing (10%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Typical delay causes at London Stansted Airport

  • Short turnaround times: a delay early in the day carries over to every later flight of the same aircraft, so late-evening departures are most affected.
  • Summer thunderstorms and air traffic flow restrictions in London airspace – extraordinary circumstances, although airlines sometimes cite them for delays that have other causes.

Airlines you are likely to fly with here

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What happened?Step 1 of 4

What happened to your flight?
Where did you fly from and to?

With a connection, enter your first departure and your final destination – compensation is based on the total distance.

Details
How late did you arrive at your final destination?

What counts is when the aircraft doors opened at your destination – not the departure delay.

When were you told about the cancellation?
When did you arrive on the replacement flight?
Flight details
Which airline operated the flight?
When was the flight?

How many passengers were on the booking?

1 passenger

Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

  • Free, no sign-up
  • Fee only if successful (35%)
  • AirHelp: Trustpilot 4.5/5

Rather skip the questions? Start a claim with AirHelp straight away

Local information

  • Ryanair handles compensation claims through its own online form. If it rejects your claim, the next step is an ADR body, a claims agency or the CAA.
  • Keep your boarding pass and booking confirmation; screenshots of the delay notifications in the app are useful evidence.

Frequently asked questions

Can I claim compensation for a flight departing from London Stansted Airport?

Yes. Since Brexit the United Kingdom applies its own rule with the same content (UK261): any flight departing from London Stansted Airport can give £220, £350 or £520 depending on distance, under the same conditions as EU261.

Can I claim compensation for a flight arriving at London Stansted Airport?

If the flight departed from an EU airport: yes, under EU261, with any airline. If it departed from outside the EU and the UK: only if a UK or EU airline operated it.

How is the length of the delay measured?

By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

Related guides

Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

Sources

  1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
  2. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL
  3. UK flight punctuality statistics 2025 – UK Civil Aviation Authority
  4. Delays and cancellations – your rights – UK Civil Aviation Authority

We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.