Naples International Airport (NAP): flight delays and compensation

Naples International Airport. As an EU airport, every flight departing from here is covered by EU Regulation 261/2004. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

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In short: Any flight departing from Naples International Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.

About the airport

Naples International Airport (NAP) serves Naples, Italy. On the routes Eurostat reports, 10,715,858 passengers flew to or from it in 2024, the 45th-highest among the 397 European airports we cover. Its busiest connections were to Milan, Milan, Barcelona, Milan.

Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.

Busiest routes from Naples – and what a delay is worth

The 30 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.

DestinationPassengers 2024DistanceFrom NAPReturn
Milan MXP543,209693 km€250€250
Milan LIN482,874650 km€250€250
Barcelona BCN411,4841,024 km€250€250
Milan BGY409,927648 km€250€250
Catania CTA408,205386 km€250€250
Istanbul IST397,2001,210 km€250€250*
London LGW392,8701,592 km€400£350
Paris ORY383,9911,280 km€250€250
Palermo PMO370,356318 km€250€250
Paris CDG345,4461,289 km€250€250
Munich MUC323,919854 km€250€250
Venice VCE317,679537 km€250€250
Rome FCO299,220198 km€250€250
Madrid MAD295,6611,504 km€400€400
Turin TRN273,952722 km€250€250
Amsterdam AMS267,7221,461 km€250€250
Vienna VIE252,341823 km€250€250
Bucharest OTP214,1341,047 km€250€250
Budapest BUD211,342828 km€250€250
Frankfurt FRA209,1071,110 km€250€250
London LHR197,2741,630 km€400£350
Athens ATH196,849891 km€250€250
Zurich ZRH189,350862 km€250€250
London STN186,0521,625 km€400£350
Dublin DUB152,6892,074 km€400€400
Geneva GVA152,254887 km€250€250
Manchester MAN134,7491,860 km€400£350
Basel BSL134,123920 km€250€250
Olbia OLB132,975401 km€250€250
Berlin BER131,3761,277 km€250€250

* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.

Air traffic flow delays at Capodichino (2025)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 45,721 flights arrived at NAP; 4,816 of them were held back this way, 2,444 by more than 15 minutes – an average of 2.34 minutes per arrival.

What caused the ATFM delay

  • environmental issues36%
  • weather27%
  • equipment (ATC)25%
  • aerodrome capacity12%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 9 June 2025 – 8,788 minutes, mostly equipment (ATC); 10 June 2025 – 4,633 minutes, mostly equipment (ATC); 25 September 2025 – 3,976 minutes, mostly equipment (ATC).

2026 so far (to 30 September 2026): 37,729 arrivals, 0.89 minutes of ATFM delay per arrival (better than 2025), mainly environmental issues (77%) and weather (6%).

Air traffic control strike days recorded for NAP since 2024: 10 April 2026 (577 min).

Check what happened at NAP on your travel day →

What this means for a claim: ATFM delays come from weather (27% here), air traffic control capacity and staffing (25%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Typical delay causes at Naples International Airport

  • EUROCONTROL recorded 45,721 arrivals at NAP in 2025; 4,816 were held by air traffic flow restrictions, 2,444 of them by more than 15 minutes.
  • The largest single cause of this flow delay was environmental issues (36%); weather accounted for 27%.
  • The worst day was 9 June 2025, with 8,788 minutes of flow delay, mostly equipment (ATC).
  • Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.

Airlines you are likely to fly with here

    Check your flight from Naples

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    What happened?Step 1 of 4

    What happened to your flight?
    Where did you fly from and to?

    With a connection, enter your first departure and your final destination – compensation is based on the total distance.

    Details
    How late did you arrive at your final destination?

    What counts is when the aircraft doors opened at your destination – not the departure delay.

    When were you told about the cancellation?
    When did you arrive on the replacement flight?
    Flight details
    Which airline operated the flight?
    When was the flight?

    How many passengers were on the booking?

    1 passenger

    Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

    • Free, no sign-up
    • Fee only if successful (35%)
    • AirHelp: Trustpilot 4.5/5

    Rather skip the questions? Start a claim with AirHelp straight away

    Local information

    • Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
    • From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
    • If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.

    Frequently asked questions

    Can I claim compensation for a flight departing from Naples International Airport?

    Yes. NAP is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.

    Can I claim compensation for a flight arriving at Naples International Airport?

    If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.

    How is the length of the delay measured?

    By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

    Related guides

    Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

    Sources

    1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
    2. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL

    We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.