In short: Any flight departing from Naples International Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.
About the airport
Naples International Airport (NAP) serves Naples, Italy. On the routes Eurostat reports, 10,715,858 passengers flew to or from it in 2024, the 45th-highest among the 397 European airports we cover. Its busiest connections were to Milan, Milan, Barcelona, Milan.
Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.
Busiest routes from Naples – and what a delay is worth
The 30 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.
| Destination | Passengers 2024 | Distance | From NAP | Return |
|---|---|---|---|---|
| Milan MXP | 543,209 | 693 km | €250 | €250 |
| Milan LIN | 482,874 | 650 km | €250 | €250 |
| Barcelona BCN | 411,484 | 1,024 km | €250 | €250 |
| Milan BGY | 409,927 | 648 km | €250 | €250 |
| Catania CTA | 408,205 | 386 km | €250 | €250 |
| Istanbul IST | 397,200 | 1,210 km | €250 | €250* |
| London LGW | 392,870 | 1,592 km | €400 | £350 |
| Paris ORY | 383,991 | 1,280 km | €250 | €250 |
| Palermo PMO | 370,356 | 318 km | €250 | €250 |
| Paris CDG | 345,446 | 1,289 km | €250 | €250 |
| Munich MUC | 323,919 | 854 km | €250 | €250 |
| Venice VCE | 317,679 | 537 km | €250 | €250 |
| Rome FCO | 299,220 | 198 km | €250 | €250 |
| Madrid MAD | 295,661 | 1,504 km | €400 | €400 |
| Turin TRN | 273,952 | 722 km | €250 | €250 |
| Amsterdam AMS | 267,722 | 1,461 km | €250 | €250 |
| Vienna VIE | 252,341 | 823 km | €250 | €250 |
| Bucharest OTP | 214,134 | 1,047 km | €250 | €250 |
| Budapest BUD | 211,342 | 828 km | €250 | €250 |
| Frankfurt FRA | 209,107 | 1,110 km | €250 | €250 |
| London LHR | 197,274 | 1,630 km | €400 | £350 |
| Athens ATH | 196,849 | 891 km | €250 | €250 |
| Zurich ZRH | 189,350 | 862 km | €250 | €250 |
| London STN | 186,052 | 1,625 km | €400 | £350 |
| Dublin DUB | 152,689 | 2,074 km | €400 | €400 |
| Geneva GVA | 152,254 | 887 km | €250 | €250 |
| Manchester MAN | 134,749 | 1,860 km | €400 | £350 |
| Basel BSL | 134,123 | 920 km | €250 | €250 |
| Olbia OLB | 132,975 | 401 km | €250 | €250 |
| Berlin BER | 131,376 | 1,277 km | €250 | €250 |
* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.
Air traffic flow delays at Capodichino (2025)
EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 45,721 flights arrived at NAP; 4,816 of them were held back this way, 2,444 by more than 15 minutes – an average of 2.34 minutes per arrival.
What caused the ATFM delay
Average ATFM delay per arrival by month (min)
- J
- F
- M
- A
- M
- J
- J
- A
- S
- O
- N
- D
Worst days: 9 June 2025 – 8,788 minutes, mostly equipment (ATC); 10 June 2025 – 4,633 minutes, mostly equipment (ATC); 25 September 2025 – 3,976 minutes, mostly equipment (ATC).
2026 so far (to 30 September 2026): 37,729 arrivals, 0.89 minutes of ATFM delay per arrival (better than 2025), mainly environmental issues (77%) and weather (6%).
Air traffic control strike days recorded for NAP since 2024: 10 April 2026 (577 min).
Check what happened at NAP on your travel day →
What this means for a claim: ATFM delays come from weather (27% here), air traffic control capacity and staffing (25%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.
Typical delay causes at Naples International Airport
- EUROCONTROL recorded 45,721 arrivals at NAP in 2025; 4,816 were held by air traffic flow restrictions, 2,444 of them by more than 15 minutes.
- The largest single cause of this flow delay was environmental issues (36%); weather accounted for 27%.
- The worst day was 9 June 2025, with 8,788 minutes of flow delay, mostly equipment (ATC).
- Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.
Airlines you are likely to fly with here
Check your flight from Naples
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Local information
- Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
- From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
- If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.
Frequently asked questions
Can I claim compensation for a flight departing from Naples International Airport?
Yes. NAP is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.
Can I claim compensation for a flight arriving at Naples International Airport?
If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.
How is the length of the delay measured?
By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.
Related guides
- Flight delay compensation
- Missed connection compensation
- National enforcement bodies and ADR
- All airports
Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.
Sources
- Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
- EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL
We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.