Milan Malpensa International Airport (MXP): flight delays and compensation

Milan Malpensa International Airport. As an EU airport, every flight departing from here is covered by EU Regulation 261/2004. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

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In short: Any flight departing from Milan Malpensa International Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.

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About the airport

Milan Malpensa International Airport (MXP) serves Milan, Italy. On the routes Eurostat reports, 20,667,057 passengers flew to or from it in 2024, the 25th-highest among the 397 European airports we cover. Its busiest connections were to Barcelona, Madrid, Catania, Paris.

Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.

Busiest routes from Milan – and what a delay is worth

The 30 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.

DestinationPassengers 2024DistanceFrom MXPReturn
Barcelona BCN1,287,761721 km€250€250
Madrid MAD957,3581,149 km€250€250
Catania CTA946,8771,049 km€250€250
Paris CDG898,970598 km€250€250
London LGW776,880899 km€250£220
Istanbul IST774,8841,681 km€400€400*
Palermo PMO747,125904 km€250€250
Lisbon LIS664,6061,652 km€400€400
Athens ATH661,8941,520 km€400€400
Naples NAP543,209693 km€250€250
Amsterdam AMS538,161797 km€250€250
Bari BRI471,564818 km€250€250
Lamezia Terme SUF466,266970 km€250€250
Budapest BUD425,606830 km€250€250
Vienna VIE399,322656 km€250€250
Brindisi BDS398,687929 km€250€250
Copenhagen CPH386,3461,144 km€250€250
London LHR373,669936 km€250£220
Tirana TIA372,9341,001 km€250€250*
Prague PRG350,775646 km€250€250
Olbia OLB330,794530 km€250€250
London STN329,237932 km€250£220
Munich MUC326,956381 km€250€250
Manchester MAN326,0141,167 km€250£220
Málaga AGP325,9241,486 km€250€250
Frankfurt FRA320,269489 km€250€250
Paris ORY319,165592 km€250€250
Tenerife TFS293,1492,959 km€400€400
Palma de Mallorca PMI255,965835 km€250€250
Porto OPO246,0931,484 km€250€250

* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.

Air traffic flow delays at Malpensa (2025)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 113,154 flights arrived at MXP; 1,777 of them were held back this way, 1,086 by more than 15 minutes – an average of 0.36 minutes per arrival.

What caused the ATFM delay

  • environmental issues49%
  • weather48%
  • aerodrome capacity4%
  • other0%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 27 August 2025 – 1,860 minutes, mostly weather; 16 April 2025 – 1,608 minutes, mostly weather; 1 September 2025 – 1,509 minutes, mostly weather.

2026 so far (to 30 September 2026): 84,437 arrivals, 0.45 minutes of ATFM delay per arrival (worse than 2025), mainly environmental issues (63%) and weather (19%).

Air traffic control strike days recorded for MXP since 2024: 29 November 2024 (125 min); 15 December 2024 (776 min); 10 April 2026 (235 min); 5 July 2026 (748 min).

Check what happened at MXP on your travel day →

What this means for a claim: ATFM delays come from weather (48% here), air traffic control capacity and staffing (0%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Typical delay causes at Milan Malpensa International Airport

  • EUROCONTROL recorded 113,154 arrivals at MXP in 2025; 1,777 were held by air traffic flow restrictions, 1,086 of them by more than 15 minutes.
  • The largest single cause of this flow delay was environmental issues (49%); weather accounted for 48%.
  • The worst day was 27 August 2025, with 1,860 minutes of flow delay, mostly weather.
  • Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.

Airlines you are likely to fly with here

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    What happened?Step 1 of 4

    What happened to your flight?
    Where did you fly from and to?

    With a connection, enter your first departure and your final destination – compensation is based on the total distance.

    Details
    How late did you arrive at your final destination?

    What counts is when the aircraft doors opened at your destination – not the departure delay.

    When were you told about the cancellation?
    When did you arrive on the replacement flight?
    Flight details
    Which airline operated the flight?
    When was the flight?

    How many passengers were on the booking?

    1 passenger

    Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

    • Free, no sign-up
    • Fee only if successful (35%)
    • AirHelp: Trustpilot 4.5/5

    Rather skip the questions? Start a claim with AirHelp straight away

    Local information

    • Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
    • From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
    • If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.

    Frequently asked questions

    Can I claim compensation for a flight departing from Milan Malpensa International Airport?

    Yes. MXP is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.

    Can I claim compensation for a flight arriving at Milan Malpensa International Airport?

    If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.

    How is the length of the delay measured?

    By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

    Related guides

    Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

    Sources

    1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
    2. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL

    We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.