In short: Any flight departing from Milan Malpensa International Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.
Live at Milan (MXP) today
About the airport
Milan Malpensa International Airport (MXP) serves Milan, Italy. On the routes Eurostat reports, 20,667,057 passengers flew to or from it in 2024, the 25th-highest among the 397 European airports we cover. Its busiest connections were to Barcelona, Madrid, Catania, Paris.
Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.
Busiest routes from Milan – and what a delay is worth
The 30 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.
| Destination | Passengers 2024 | Distance | From MXP | Return |
|---|---|---|---|---|
| Barcelona BCN | 1,287,761 | 721 km | €250 | €250 |
| Madrid MAD | 957,358 | 1,149 km | €250 | €250 |
| Catania CTA | 946,877 | 1,049 km | €250 | €250 |
| Paris CDG | 898,970 | 598 km | €250 | €250 |
| London LGW | 776,880 | 899 km | €250 | £220 |
| Istanbul IST | 774,884 | 1,681 km | €400 | €400* |
| Palermo PMO | 747,125 | 904 km | €250 | €250 |
| Lisbon LIS | 664,606 | 1,652 km | €400 | €400 |
| Athens ATH | 661,894 | 1,520 km | €400 | €400 |
| Naples NAP | 543,209 | 693 km | €250 | €250 |
| Amsterdam AMS | 538,161 | 797 km | €250 | €250 |
| Bari BRI | 471,564 | 818 km | €250 | €250 |
| Lamezia Terme SUF | 466,266 | 970 km | €250 | €250 |
| Budapest BUD | 425,606 | 830 km | €250 | €250 |
| Vienna VIE | 399,322 | 656 km | €250 | €250 |
| Brindisi BDS | 398,687 | 929 km | €250 | €250 |
| Copenhagen CPH | 386,346 | 1,144 km | €250 | €250 |
| London LHR | 373,669 | 936 km | €250 | £220 |
| Tirana TIA | 372,934 | 1,001 km | €250 | €250* |
| Prague PRG | 350,775 | 646 km | €250 | €250 |
| Olbia OLB | 330,794 | 530 km | €250 | €250 |
| London STN | 329,237 | 932 km | €250 | £220 |
| Munich MUC | 326,956 | 381 km | €250 | €250 |
| Manchester MAN | 326,014 | 1,167 km | €250 | £220 |
| Málaga AGP | 325,924 | 1,486 km | €250 | €250 |
| Frankfurt FRA | 320,269 | 489 km | €250 | €250 |
| Paris ORY | 319,165 | 592 km | €250 | €250 |
| Tenerife TFS | 293,149 | 2,959 km | €400 | €400 |
| Palma de Mallorca PMI | 255,965 | 835 km | €250 | €250 |
| Porto OPO | 246,093 | 1,484 km | €250 | €250 |
* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.
Air traffic flow delays at Malpensa (2025)
EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 113,154 flights arrived at MXP; 1,777 of them were held back this way, 1,086 by more than 15 minutes – an average of 0.36 minutes per arrival.
What caused the ATFM delay
Average ATFM delay per arrival by month (min)
- J
- F
- M
- A
- M
- J
- J
- A
- S
- O
- N
- D
Worst days: 27 August 2025 – 1,860 minutes, mostly weather; 16 April 2025 – 1,608 minutes, mostly weather; 1 September 2025 – 1,509 minutes, mostly weather.
2026 so far (to 30 September 2026): 84,437 arrivals, 0.45 minutes of ATFM delay per arrival (worse than 2025), mainly environmental issues (63%) and weather (19%).
Air traffic control strike days recorded for MXP since 2024: 29 November 2024 (125 min); 15 December 2024 (776 min); 10 April 2026 (235 min); 5 July 2026 (748 min).
Check what happened at MXP on your travel day →
What this means for a claim: ATFM delays come from weather (48% here), air traffic control capacity and staffing (0%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.
Typical delay causes at Milan Malpensa International Airport
- EUROCONTROL recorded 113,154 arrivals at MXP in 2025; 1,777 were held by air traffic flow restrictions, 1,086 of them by more than 15 minutes.
- The largest single cause of this flow delay was environmental issues (49%); weather accounted for 48%.
- The worst day was 27 August 2025, with 1,860 minutes of flow delay, mostly weather.
- Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.
Airlines you are likely to fly with here
Check your flight from Milan
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Local information
- Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
- From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
- If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.
Frequently asked questions
Can I claim compensation for a flight departing from Milan Malpensa International Airport?
Yes. MXP is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.
Can I claim compensation for a flight arriving at Milan Malpensa International Airport?
If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.
How is the length of the delay measured?
By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.
Related guides
- Flight delay compensation
- Missed connection compensation
- National enforcement bodies and ADR
- All airports
Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.
Sources
- Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
- EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL
We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.