Check compensationCheck

Milan Bergamo Airport (Orio al Serio) (BGY): flight delays and compensation

Milan Bergamo Airport (Orio al Serio) – annual passengers: 16+ million (2024). As an EU airport, every flight departing from here is covered by EU Regulation 261/2004. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

Check compensation or start a claim with AirHelp straight away

In short: Any flight departing from Milan Bergamo Airport (Orio al Serio) that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Italian law, 2-year limitation period; enforcement body: ENAC.

About the airport

Bergamo is Ryanair's largest base in Italy and the main low-cost airport for Milan and Lombardy; Wizz Air also flies here. It is about 50 km from central Milan.

An EU airport under Italian law.

Busiest routes from Milan – and what a delay is worth

The 30 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.

DestinationPassengers 2024DistanceFrom BGYReturn
Tirana TIA697,715934 km€250€250*
Bucharest OTP553,6801,290 km€250€250
London STN501,414978 km€250£220
Palermo PMO449,345879 km€250€250
Brindisi BDS426,401869 km€250€250
Naples NAP409,927648 km€250€250
Catania CTA408,7021,015 km€250€250
Istanbul SAW388,3851,668 km€400€400*
Barcelona BCN380,653784 km€250€250
Bari BRI380,469760 km€250€250
Cagliari CAG375,266716 km€250€250
Lamezia Terme SUF348,569924 km€250€250
Brussels CRL311,779660 km€250€250
Sofia SOF306,3551,140 km€250€250
Cluj-Napoca CLJ296,3701,081 km€250€250
Vienna VIE276,131587 km€250€250
Lisbon LIS272,2001,725 km€400€400
Dublin DUB269,4891,434 km€250€250
Copenhagen CPH268,7861,125 km€250€250
Prague PRG253,521598 km€250€250
Madrid MAD252,9911,220 km€250€250
Valencia VLC252,3491,079 km€250€250
Budapest BUD246,022756 km€250€250
Kraków KRK244,334896 km€250€250
Warsaw WAW235,2971,093 km€250€250
Iași IAS225,7441,380 km€250€250
Berlin BER222,284794 km€250€250
Paris BVA204,087708 km€250€250
Málaga AGP182,1811,550 km€400€400
Manchester MAN178,6141,213 km€250£220

* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.

Air traffic flow delays at Bergamo Orio al Serio (2025)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 52,320 flights arrived at BGY; 562 of them were held back this way, 291 by more than 15 minutes – an average of 0.22 minutes per arrival.

What caused the ATFM delay

  • weather69%
  • aerodrome capacity25%
  • other5%
  • accident/incident1%
  • equipment (ATC)1%
  • equipment (non-ATC)0%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 19 December 2025 – 617 minutes, mostly weather; 1 December 2025 – 587 minutes, mostly weather; 15 November 2025 – 556 minutes, mostly aerodrome capacity.

2026 so far (to 30 September 2026): 43,080 arrivals, 0.22 minutes of ATFM delay per arrival (better than 2025), mainly weather (95%) and aerodrome capacity (4%).

Air traffic control strike days recorded for BGY since 2024: 21 July 2024 (791 min); 29 November 2024 (2,044 min).

Check what happened at BGY on your travel day →

What this means for a claim: ATFM delays come from weather (69% here), air traffic control capacity and staffing (1%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Typical delay causes at Milan Bergamo Airport (Orio al Serio)

  • Regular, pre-announced strikes by Italian air traffic controllers and airport workers – extraordinary circumstances, but the airline must offer re-routing.
  • Summer storms over the Po Valley – extraordinary circumstances.
  • Rotation delays on Ryanair aircraft – the airline's own risk.

Airlines you are likely to fly with here

Check your flight from Milan

Two minutes, free, no sign-up.

What happened?Step 1 of 4

What happened to your flight?
Where did you fly from and to?

With a connection, enter your first departure and your final destination – compensation is based on the total distance.

How late did you arrive at your final destination?

What counts is when the aircraft doors opened at your destination – not the departure delay.

When were you told about the cancellation?
When did you arrive on the replacement flight?
Which airline operated the flight?
When was the flight?

How many passengers were on the booking?

1 passenger

Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

  • Free, no sign-up
  • Fee only if successful (35%)
  • AirHelp: Trustpilot 4.5/5

Rather skip the questions? Start a claim with AirHelp straight away

Local information

  • Italy's enforcement body is ENAC; ENAC advises complaining to the airline within two years of the flight, so act quickly.
  • If a strike was announced more than two weeks in advance and the airline did not reschedule, its claim to be exempt can be challenged.

Frequently asked questions

Can I claim compensation for a flight departing from Milan Bergamo Airport (Orio al Serio)?

Yes. BGY is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.

Can I claim compensation for a flight arriving at Milan Bergamo Airport (Orio al Serio)?

If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.

How is the length of the delay measured?

By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

Related guides

Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

Sources

  1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
  2. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL

We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.