Florence Airport, Peretola (FLR): flight delays and compensation

Florence Airport, Peretola. As an EU airport, every flight departing from here is covered by EU Regulation 261/2004. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

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In short: Any flight departing from Florence Airport, Peretola that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.

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About the airport

Florence Airport, Peretola (FLR) serves Florence, Italy. On the routes Eurostat reports, 3,351,892 passengers flew to or from it in 2024, the 113rd-highest among the 397 European airports we cover. Its busiest connections were to Paris, Amsterdam, Rome, Barcelona.

Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.

Busiest routes from Florence – and what a delay is worth

The 25 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.

DestinationPassengers 2024DistanceFrom FLRReturn
Paris CDG452,370879 km€250€250
Amsterdam AMS338,8641,058 km€250€250
Rome FCO268,430239 km€250€250
Barcelona BCN252,752797 km€250€250
Munich MUC220,386507 km€250€250
Madrid MAD216,5281,271 km€250€250
Zurich ZRH214,903455 km€250€250
Frankfurt FRA207,647720 km€250€250
London LGW181,2861,180 km€250£220
Paris ORY175,381872 km€250€250
Catania CTA125,624777 km€250€250
London LCY125,6171,193 km€250£220
Vienna VIE92,471633 km€250€250
Lisbon LIS72,2751,783 km€400€400
Copenhagen CPH58,4821,317 km€250€250
London LHR57,4641,218 km€250£220
Palermo PMO56,459646 km€250€250
Brussels BRU44,943936 km€250€250
Bilbao BIO41,4441,137 km€250€250
Cagliari CAG29,842537 km€250€250
Nantes NTE27,4721,064 km€250€250
Olbia OLB24,124352 km€250€250
Prague PRG23,157737 km€250€250
Hamburg HAM22,0721,096 km€250€250
Bordeaux BOD21,899954 km€250€250

* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.

Typical delay causes at Florence Airport, Peretola

  • Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.

Airlines you are likely to fly with here

    Check your flight from Florence

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    What happened?Step 1 of 4

    What happened to your flight?
    Where did you fly from and to?

    With a connection, enter your first departure and your final destination – compensation is based on the total distance.

    Details
    How late did you arrive at your final destination?

    What counts is when the aircraft doors opened at your destination – not the departure delay.

    When were you told about the cancellation?
    When did you arrive on the replacement flight?
    Flight details
    Which airline operated the flight?
    When was the flight?

    How many passengers were on the booking?

    1 passenger

    Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

    • Free, no sign-up
    • Fee only if successful (35%)
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    Rather skip the questions? Start a claim with AirHelp straight away

    Local information

    • Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
    • From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
    • If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.

    Frequently asked questions

    Can I claim compensation for a flight departing from Florence Airport, Peretola?

    Yes. FLR is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.

    Can I claim compensation for a flight arriving at Florence Airport, Peretola?

    If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.

    How is the length of the delay measured?

    By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

    Related guides

    Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

    Sources

    1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat

    We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.