Paris Charles de Gaulle Airport (CDG): flight delays and compensation

Paris Charles de Gaulle Airport – annual passengers: 70+ million (2024). As an EU airport, every flight departing from here is covered by EU Regulation 261/2004. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

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In short: Any flight departing from Paris Charles de Gaulle Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. French law, 5-year limitation period; enforcement body: DGAC.

About the airport

Charles de Gaulle is Air France's hub and one of Europe's busiest airports. Many travellers change planes here between Europe and Africa, North America, Asia and the French overseas regions. Low-cost airlines also use Orly and Beauvais.

An EU airport under French law: every departing flight is covered by EU261.

Busiest routes from Paris – and what a delay is worth

The 30 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.

DestinationPassengers 2024DistanceFrom CDGReturn
Barcelona BCN1,291,815858 km€250€250
Amsterdam AMS1,125,321399 km€250€250
London LHR1,121,802348 km€250£220
Nice NCE1,106,876694 km€250€250
Madrid MAD1,058,2281,062 km€250€250
Istanbul IST1,010,4532,212 km€400€400*
Rome FCO967,6031,101 km€250€250
Milan MXP898,970598 km€250€250
Copenhagen CPH841,2071,004 km€250€250
Munich MUC830,158681 km€250€250
Athens ATH807,5642,108 km€400€400
Toulouse TLS786,675605 km€250€250
Milan LIN761,818644 km€250€250
Marseille MRS739,735652 km€250€250
Frankfurt FRA731,207448 km€250€250
Vienna VIE721,1051,035 km€250€250
Manchester MAN713,143588 km€250£220
Dublin DUB697,102786 km€250€250
Venice VCE696,348835 km€250€250
Berlin BER695,225856 km€250€250
Lisbon LIS644,6841,470 km€250€250
Bordeaux BOD628,711527 km€250€250
Zurich ZRH559,861476 km€250€250
Lyon LYS559,818412 km€250€250
Geneva GVA558,129407 km€250€250
Warsaw WAW539,2321,342 km€250€250
Stockholm ARN535,1771,539 km€400€400
Oslo OSL521,8911,357 km€250€250
Helsinki HEL464,9041,896 km€400€400
Prague PRG455,782852 km€250€250

* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.

Air traffic flow delays at Charles de Gaulle (2025)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 239,863 flights arrived at CDG; 11,313 of them were held back this way, 5,046 by more than 15 minutes – an average of 0.93 minutes per arrival.

What caused the ATFM delay

  • weather56%
  • aerodrome capacity27%
  • ATC staffing10%
  • ATC capacity3%
  • special event2%
  • industrial action (ATC)1%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 5 December 2025 – 14,675 minutes, mostly weather; 22 November 2025 – 12,305 minutes, mostly weather; 9 November 2025 – 9,665 minutes, mostly weather.

2026 so far (to 30 September 2026): 180,891 arrivals, 0.76 minutes of ATFM delay per arrival (better than 2025), mainly weather (53%) and aerodrome capacity (21%).

Air traffic control strike days recorded for CDG since 2024: 25 April 2024 (66 min); 10 September 2025 (319 min); 18 September 2025 (840 min); 29 September 2026 (720 min).

Check what happened at CDG on your travel day →

What this means for a claim: ATFM delays come from weather (56% here), air traffic control capacity and staffing (14%), ATC strikes (1%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Typical delay causes at Paris Charles de Gaulle Airport

  • French air traffic controller strikes are among the most frequent in Europe – an extraordinary circumstance, so no compensation, but care and re-routing are due. They also affect flights that only cross French airspace.
  • Strikes by Air France's own staff are not extraordinary circumstances (CJEU C-28/20 Airhelp v SAS), so compensation is due.
  • Connections between terminals 2E, 2F and 2G take time; a connection that is too short is the airline's risk on a single booking.

Airlines you are likely to fly with here

Check your flight from Paris

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What happened?Step 1 of 4

What happened to your flight?
Where did you fly from and to?

With a connection, enter your first departure and your final destination – compensation is based on the total distance.

Details
How late did you arrive at your final destination?

What counts is when the aircraft doors opened at your destination – not the departure delay.

When were you told about the cancellation?
When did you arrive on the replacement flight?
Flight details
Which airline operated the flight?
When was the flight?

How many passengers were on the booking?

1 passenger

Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

  • Free, no sign-up
  • Fee only if successful (35%)
  • AirHelp: Trustpilot 4.5/5

Rather skip the questions? Start a claim with AirHelp straight away

Local information

  • Always find out whose strike it was: "grève des contrôleurs" (air traffic control – no compensation) or a strike by the airline's staff (compensation due).
  • France's enforcement body is the DGAC. The limitation period in France is 5 years.

Frequently asked questions

Can I claim compensation for a flight departing from Paris Charles de Gaulle Airport?

Yes. CDG is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.

Can I claim compensation for a flight arriving at Paris Charles de Gaulle Airport?

If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.

How is the length of the delay measured?

By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

Related guides

Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

Sources

  1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
  2. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL

We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.