Bilbao Airport (BIO): flight delays and compensation

Bilbao Airport. As an EU airport, every flight departing from here is covered by EU Regulation 261/2004. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

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In short: Any flight departing from Bilbao Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.

Live at Bilbao (BIO) today

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About the airport

Bilbao Airport (BIO) serves Bilbao, Spain. On the routes Eurostat reports, 6,252,594 passengers flew to or from it in 2024, the 75th-highest among the 397 European airports we cover. Its busiest connections were to Madrid, Barcelona, London, Seville.

Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.

Busiest routes from Bilbao – and what a delay is worth

The 30 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.

DestinationPassengers 2024DistanceFrom BIOReturn
Madrid MAD808,113317 km€250€250
Barcelona BCN694,463467 km€250€250
London LGW412,596896 km€250£220
Seville SVQ354,636701 km€250€250
Málaga AGP351,298749 km€250€250
Palma de Mallorca PMI313,426629 km€250€250
Amsterdam AMS287,7741,153 km€250€250
Munich MUC284,0581,267 km€250€250
Frankfurt FRA266,7651,149 km€250€250
Paris CDG225,840761 km€250€250
Tenerife TFN218,4472,038 km€400€400
Alicante ALC201,470592 km€250€250
Valencia VLC200,421470 km€250€250
Gran Canaria LPA187,6352,042 km€400€400
Lanzarote ACE125,3961,859 km€400€400
Brussels BRU122,3581,013 km€250€250
Menorca MAH110,709705 km€250€250
Ibiza IBZ109,834609 km€250€250
Lisbon LIS104,144724 km€250€250
Porto OPO81,218527 km€250€250
Santiago de Compostela SCQ79,185449 km€250€250
Istanbul IST79,1822,597 km€400€400*
Dublin DUB77,5341,153 km€250€250
Milan MXP75,820958 km€250€250
Düsseldorf DUS67,8541,148 km€250€250
Manchester MAN58,5121,118 km€250£220
Zurich ZRH46,0581,006 km€250€250
Fuerteventura FUE44,9771,920 km€400€400
Vienna VIE44,1251,599 km€400€400
Athens ATH43,2972,333 km€400€400

* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.

Air traffic flow delays at Bilbao (2025)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 25,466 flights arrived at BIO; 9 of them were held back this way, 1 by more than 15 minutes – an average of 0.00 minutes per arrival.

What caused the ATFM delay

  • ATC capacity75%
  • weather26%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 5 October 2025 – 68 minutes, mostly ATC capacity; 9 April 2025 – 28 minutes, mostly weather; 3 October 2025 – 14 minutes, mostly ATC capacity.

2026 so far (to 30 September 2026): 20,249 arrivals, 0.00 minutes of ATFM delay per arrival (better than 2025), mainly ATC capacity (100%).

Check what happened at BIO on your travel day →

What this means for a claim: ATFM delays come from weather (26% here), air traffic control capacity and staffing (75%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Typical delay causes at Bilbao Airport

  • EUROCONTROL recorded 25,466 arrivals at BIO in 2025; 9 were held by air traffic flow restrictions, 1 of them by more than 15 minutes.
  • The largest single cause of this flow delay was ATC capacity (75%); weather accounted for 26%.
  • The worst day was 5 October 2025, with 68 minutes of flow delay, mostly ATC capacity.
  • Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.

Airlines you are likely to fly with here

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    What happened?Step 1 of 4

    What happened to your flight?
    Where did you fly from and to?

    With a connection, enter your first departure and your final destination – compensation is based on the total distance.

    Details
    How late did you arrive at your final destination?

    What counts is when the aircraft doors opened at your destination – not the departure delay.

    When were you told about the cancellation?
    When did you arrive on the replacement flight?
    Flight details
    Which airline operated the flight?
    When was the flight?

    How many passengers were on the booking?

    1 passenger

    Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

    • Free, no sign-up
    • Fee only if successful (35%)
    • AirHelp: Trustpilot 4.5/5

    Rather skip the questions? Start a claim with AirHelp straight away

    Local information

    • Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
    • From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
    • If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.

    Frequently asked questions

    Can I claim compensation for a flight departing from Bilbao Airport?

    Yes. BIO is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.

    Can I claim compensation for a flight arriving at Bilbao Airport?

    If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.

    How is the length of the delay measured?

    By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

    Related guides

    Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

    Sources

    1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
    2. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL

    We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.