In short: Zurich–Milan is 204 km. A 3-hour-plus delay or a late cancellation is worth €250 per passenger from Zurich and €250 from Milan. 214,058 passengers used the route in 2024.
What you can claim on this route
| Direction | Rules | Covered airlines | 3 h+ delay / late cancellation |
|---|---|---|---|
| Zurich → Milan | EU261 | any airline | €250 |
| Milan → Zurich | EU261 | any airline | €250 |
The amount depends only on distance (204 km, measured as the great circle between the airports) – not on the ticket price – and is paid per passenger, children included. Whatever the cause, from 2 hours’ delay the airline must provide care (meals, drinks, a hotel overnight), and after a cancellation you choose between a refund or re-routing.
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Strikes that could affect this route
- 2026-11-20, Italy: general strike (CGIL), also affecting air transport (announced)
- 2026-11-21, Italy: ENAV air traffic controllers (FILT-CGIL, UGL-TA) (announced)
- 2026-11-22, Italy: ENAV controllers at Malpensa (Fast-Confsal); Sicuritalia IVRI security staff at Venice Marco Polo (Fisascat-Cisl) (announced)
- 2026-11-22, Italy: Toscana Aeroporti, GH Toscana and Consulta staff (USB Lavoro Privato) (announced)
Strikes by air traffic controllers or airport staff usually count as extraordinary circumstances; strikes by the airline’s own staff usually do not. Strike calendar.
Air traffic flow delays at Zurich (ZRH)
EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 133,877 flights arrived at ZRH; 19,525 of them were held back this way, 7,395 by more than 15 minutes – an average of 2.44 minutes per arrival.
What caused the ATFM delay
Average ATFM delay per arrival by month (min)
- J
- F
- M
- A
- M
- J
- J
- A
- S
- O
- N
- D
Worst days: 9 May 2025 – 13,287 minutes, mostly weather; 6 April 2025 – 8,351 minutes, mostly weather; 2 April 2025 – 6,691 minutes, mostly weather.
2026 so far (to 30 September 2026): 105,079 arrivals, 2.63 minutes of ATFM delay per arrival (worse than 2025), mainly other (36%) and weather (34%).
Check what happened at ZRH on your travel day →
What this means for a claim: ATFM delays come from weather (48% here), air traffic control capacity and staffing (3%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.
Air traffic flow delays at Milan (MXP)
EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 113,154 flights arrived at MXP; 1,777 of them were held back this way, 1,086 by more than 15 minutes – an average of 0.36 minutes per arrival.
What caused the ATFM delay
Average ATFM delay per arrival by month (min)
- J
- F
- M
- A
- M
- J
- J
- A
- S
- O
- N
- D
Worst days: 27 August 2025 – 1,860 minutes, mostly weather; 16 April 2025 – 1,608 minutes, mostly weather; 1 September 2025 – 1,509 minutes, mostly weather.
2026 so far (to 30 September 2026): 84,437 arrivals, 0.45 minutes of ATFM delay per arrival (worse than 2025), mainly environmental issues (63%) and weather (19%).
Air traffic control strike days recorded for MXP since 2024: 29 November 2024 (125 min); 15 December 2024 (776 min); 10 April 2026 (235 min); 5 July 2026 (748 min).
Check what happened at MXP on your travel day →
What this means for a claim: ATFM delays come from weather (48% here), air traffic control capacity and staffing (0%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.
Other routes from these airports
- Milan – Barcelona1,287,761 pax
- Milan – Madrid957,358 pax
- Milan – Catania946,877 pax
- Milan – Paris898,970 pax
- Zurich – Berlin861,501 pax
- Zurich – Amsterdam816,734 pax
- Milan – Istanbul774,884 pax
- Zurich – Madrid760,806 pax
- Zurich – Vienna750,117 pax
- Milan – Palermo747,125 pax
- Zurich – Barcelona729,601 pax
- Zurich – Palma de Mallorca725,871 pax
- Milan – Lisbon664,606 pax
- Milan – Athens661,894 pax
Frequently asked questions
How much compensation for a delayed Zurich–Milan flight?
The great-circle distance is 204 km. From Zurich: €250 per passenger (EU261, any airline). From Milan: €250 per passenger (EU261, any airline). The delay at your final destination must be 3 hours or more, and the airline must not be able to prove extraordinary circumstances.
Is a Zurich–Milan flight covered if the airline is not European?
Yes. Both airports apply EU261 (or UK261) to every departing flight, so the airline’s nationality does not matter in either direction.
What if the flight was cancelled?
You can choose a refund or re-routing, get care while you wait, and – unless you were told at least 14 days before departure or the airline proves extraordinary circumstances – fixed compensation. Cancelled flight compensation.
Passenger numbers: Eurostat 2024 (passengers carried between the two airports, both directions). Delay data: EUROCONTROL. Information only, not legal advice.
Sources
- Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
- EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL
- Regulation (EC) No 261/2004 – EUR-Lex
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