In short: Any flight departing from Falcone–Borsellino Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.
Live at Palermo (PMO) today
About the airport
Falcone–Borsellino Airport (PMO) serves Palermo, Italy. On the routes Eurostat reports, 8,421,017 passengers flew to or from it in 2024, the 61st-highest among the 397 European airports we cover. Its busiest connections were to Rome, Milan, Milan, Milan.
Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.
Busiest routes from Palermo – and what a delay is worth
The 30 busiest routes on Eurostat’s 2024 data, with the compensation for a 3-hour-plus delay or a late cancellation in each direction.
| Destination | Passengers 2024 | Distance | From PMO | Return |
|---|---|---|---|---|
| Rome FCO | 1,675,982 | 410 km | €250 | €250 |
| Milan MXP | 747,125 | 904 km | €250 | €250 |
| Milan LIN | 585,478 | 868 km | €250 | €250 |
| Milan BGY | 449,345 | 879 km | €250 | €250 |
| Naples NAP | 370,356 | 318 km | €250 | €250 |
| Bologna BLQ | 338,567 | 723 km | €250 | €250 |
| Verona VRN | 314,584 | 823 km | €250 | €250 |
| Pisa PSA | 303,620 | 653 km | €250 | €250 |
| Turin TRN | 275,671 | 902 km | €250 | €250 |
| Venice VCE | 265,150 | 817 km | €250 | €250 |
| Paris ORY | 175,759 | 1,456 km | €250 | €250 |
| Barcelona BCN | 166,232 | 1,003 km | €250 | €250 |
| Zurich ZRH | 152,062 | 1,096 km | €250 | €250 |
| Istanbul IST | 144,832 | 1,379 km | €250 | €250* |
| London STN | 143,895 | 1,823 km | €400 | £350 |
| Lampedusa LMP | 119,715 | 301 km | €250 | €250 |
| Munich MUC | 114,712 | 1,137 km | €250 | €250 |
| Vienna VIE | 103,991 | 1,140 km | €250 | €250 |
| Brussels CRL | 99,154 | 1,527 km | €400 | €400 |
| Genoa GOA | 94,318 | 779 km | €250 | €250 |
| Memmingen FMM | 93,208 | 1,115 km | €250 | €250 |
| Marseille MRS | 83,621 | 884 km | €250 | €250 |
| Madrid MAD | 82,906 | 1,454 km | €250 | €250 |
| Bari BRI | 78,593 | 455 km | €250 | €250 |
| Cagliari CAG | 76,116 | 370 km | €250 | €250 |
| Pantelleria (TP) PNL | 73,535 | 181 km | €250 | €250 |
| Cologne CGN | 72,110 | 1,487 km | €250 | €250 |
| Paris BVA | 68,883 | 1,529 km | €400 | €400 |
| Berlin BER | 68,672 | 1,578 km | €400 | €400 |
| Trieste TRS | 66,491 | 851 km | €250 | €250 |
* only with an EU (or UK) airline. Passengers: Eurostat, both directions, routes reported by EU/EEA airports.
Air traffic flow delays at Falcone-Borsellino (2025)
EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 32,233 flights arrived at PMO; 136 of them were held back this way, 54 by more than 15 minutes – an average of 0.06 minutes per arrival.
What caused the ATFM delay
Average ATFM delay per arrival by month (min)
- J
- F
- M
- A
- M
- J
- J
- A
- S
- O
- N
- D
Worst days: 30 October 2025 – 445 minutes, mostly aerodrome capacity; 10 April 2025 – 399 minutes, mostly equipment (ATC); 1 September 2025 – 345 minutes, mostly aerodrome capacity.
2026 so far (to 30 September 2026): 28,499 arrivals, 1.48 minutes of ATFM delay per arrival (worse than 2025), mainly other (69%) and aerodrome capacity (31%).
Air traffic control strike days recorded for PMO since 2024: 11 October 2024 (286 min).
Check what happened at PMO on your travel day →
What this means for a claim: ATFM delays come from weather (0% here), air traffic control capacity and staffing (49%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.
Typical delay causes at Falcone–Borsellino Airport
- EUROCONTROL recorded 32,233 arrivals at PMO in 2025; 136 were held by air traffic flow restrictions, 54 of them by more than 15 minutes.
- The largest single cause of this flow delay was aerodrome capacity (51%).
- The worst day was 30 October 2025, with 445 minutes of flow delay, mostly aerodrome capacity.
- Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.
Airlines you are likely to fly with here
Check your flight from Palermo
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Local information
- Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
- From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
- If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.
Frequently asked questions
Can I claim compensation for a flight departing from Falcone–Borsellino Airport?
Yes. PMO is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.
Can I claim compensation for a flight arriving at Falcone–Borsellino Airport?
If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.
How is the length of the delay measured?
By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.
Related guides
- Flight delay compensation
- Missed connection compensation
- National enforcement bodies and ADR
- All airports
Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.
Sources
- Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
- EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL
We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.