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Terceira to Santa Cruz da Graciosa: flight delays and compensation

61,194 passengers travelled between Lajes Airport (TER) and Graciosa Airport (GRW) in 2024, according to Eurostat. Here is what a delay or cancellation on this route is worth in each direction, which rules apply, and how often the two airports are hit by air traffic restrictions.

By the EU261 Flight Delay editorial team Last reviewed: How we write our guides

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In short: Terceira–Santa Cruz da Graciosa is 89 km. A 3-hour-plus delay or a late cancellation is worth €250 per passenger from Terceira and €250 from Santa Cruz da Graciosa. 61,194 passengers used the route in 2024.

What you can claim on this route

DirectionRulesCovered airlines3 h+ delay / late cancellation
Terceira → Santa Cruz da GraciosaEU261any airline€250
Santa Cruz da Graciosa → TerceiraEU261any airline€250

The amount depends only on distance (89 km, measured as the great circle between the airports) – not on the ticket price – and is paid per passenger, children included. Whatever the cause, from 2 hours’ delay the airline must provide care (meals, drinks, a hotel overnight), and after a cancellation you choose between a refund or re-routing.

Check your Terceira–Santa Cruz da Graciosa flight

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What happened?Step 1 of 4

What happened to your flight?
Where did you fly from and to?

With a connection, enter your first departure and your final destination – compensation is based on the total distance.

How late did you arrive at your final destination?

What counts is when the aircraft doors opened at your destination – not the departure delay.

When were you told about the cancellation?
When did you arrive on the replacement flight?
Which airline operated the flight?
When was the flight?

How many passengers were on the booking?

1 passenger

Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

  • Free, no sign-up
  • Fee only if successful (35%)
  • AirHelp: Trustpilot 4.5/5

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Strikes that could affect this route

  • 2026-12-19–2026-12-23, Portugal: easyJet cabin crew based in Portugal (SNPVAC) (announced)

Strikes by air traffic controllers or airport staff usually count as extraordinary circumstances; strikes by the airline’s own staff usually do not. Strike calendar.

Other routes from these airports

Frequently asked questions

How much compensation for a delayed Terceira–Santa Cruz da Graciosa flight?

The great-circle distance is 89 km. From Terceira: €250 per passenger (EU261, any airline). From Santa Cruz da Graciosa: €250 per passenger (EU261, any airline). The delay at your final destination must be 3 hours or more, and the airline must not be able to prove extraordinary circumstances.

Is a Terceira–Santa Cruz da Graciosa flight covered if the airline is not European?

Yes. Both airports apply EU261 (or UK261) to every departing flight, so the airline’s nationality does not matter in either direction.

What if the flight was cancelled?

You can choose a refund or re-routing, get care while you wait, and – unless you were told at least 14 days before departure or the airline proves extraordinary circumstances – fixed compensation. Cancelled flight compensation.

Passenger numbers: Eurostat 2024 (passengers carried between the two airports, both directions). Delay data: EUROCONTROL. Information only, not legal advice.

Sources

  1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
  2. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL
  3. Regulation (EC) No 261/2004 – EUR-Lex

We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.