In short: The route is 1,193 km long, so a 3-hour-plus delay or a late cancellation is worth £220 per passenger from London City (UK261) and €250 from Florence (EU261). In 2025, 0.50% of flights on the route were at least 3 hours late and 1.07% were cancelled.
How punctual is the route?
- Flights operated
- 1,388
- On time (≤ 15 min late)
- 68.5%
- 3 hours or more late
- 0.50%
- Cancelled
- 1.07%
- Average delay
- 16.4 min
2025, at UK airports
close to the UK average (72.7%)
1 in 200 flights · close to the UK average
15 flights · close to the UK average
UK average 15.1 min
Source: UK Civil Aviation Authority punctuality statistics 2025 – departures and arrivals combined, measured against the schedule at the UK airport. How we use this data
Airlines on this route
| Airline | Flights | On time | 3 h+ late | Cancelled | Avg delay |
|---|---|---|---|---|---|
| British Airways | 1,388 | 68.5% | 0.50% | 1.07% | 16 min |
What you can claim
| Direction | Rules | 3 h+ delay or late cancellation |
|---|---|---|
| London City → Florence | UK261 – departure from a UK airport, any airline | £220 |
| Florence → London City | EU261 – departure from an EU airport, any airline | €250 |
Compensation is fixed by distance, not by the ticket price, and is paid per passenger, children included. It is not due if the airline proves extraordinary circumstances. Whatever the cause, from 2 hours’ delay you are entitled to care (meals, drinks, a hotel if needed) and, after a cancellation, to a refund or re-routing.
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More routes
- London City → Amsterdam7,597 flights
- London City → Milan4,394 flights
- London City → Edinburgh4,128 flights
- London City → Zurich3,967 flights
- London City → Dublin3,380 flights
- London City → Luxembourg2,951 flights
- London City → Frankfurt2,921 flights
- London City → Glasgow2,650 flights
- London City → Berlin2,184 flights
- London City → Rotterdam1,826 flights
- London City → Belfast1,511 flights
- London City → Rome1,207 flights
- London Gatwick → Florence1,573 flights
Frequently asked questions
How much compensation for a delayed London City to Florence flight?
The great-circle distance is 1,193 km (741 miles). On the flight from London City UK261 applies: £220 per passenger for an arrival delay of 3 hours or more. On the return flight from Florence EU261 applies: €250.
How often are flights between London City and Florence delayed or cancelled?
In 2025 the CAA recorded 1,388 flights on this route (both directions, measured at London City). 68.5% were on time or less than 15 minutes late, 0.50% were 3 hours or more late (about 1 in 200), and 1.07% were cancelled. The average delay was 16.4 minutes.
Does the airline have to pay if the delay was caused by weather or a strike?
Not if the airline proves extraordinary circumstances – for example severe weather or an air traffic control strike – and that it took all reasonable measures. Technical faults and strikes by the airline’s own staff do not normally count. What counts as extraordinary.
Sources
- UK flight punctuality statistics 2025 – UK Civil Aviation Authority
- The Air Passenger Rights and Air Travel Organisers’ Licensing (Amendment) (EU Exit) Regulations 2019 – legislation.gov.uk
- Regulation (EC) No 261/2004 – EUR-Lex
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