Berlin to Crete Chania: flight delays and compensation

56,464 passengers travelled between Berlin Brandenburg Airport (BER) and Chania International Airport (CHQ) in 2024, according to Eurostat. Here is what a delay or cancellation on this route is worth in each direction, which rules apply, and how often the two airports are hit by air traffic restrictions.

By the EU261 Flight Delay editorial team Last reviewed: How we write our guides

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In short: Berlin–Crete is 2,051 km. A 3-hour-plus delay or a late cancellation is worth €400 per passenger from Berlin and €400 from Crete. 56,464 passengers used the route in 2024.

What you can claim on this route

DirectionRulesCovered airlines3 h+ delay / late cancellation
Berlin → CreteEU261any airline€400
Crete → BerlinEU261any airline€400

The amount depends only on distance (2,051 km, measured as the great circle between the airports) – not on the ticket price – and is paid per passenger, children included. Whatever the cause, from 2 hours’ delay the airline must provide care (meals, drinks, a hotel overnight), and after a cancellation you choose between a refund or re-routing.

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What happened?Step 1 of 4

What happened to your flight?
Where did you fly from and to?

With a connection, enter your first departure and your final destination – compensation is based on the total distance.

Details
How late did you arrive at your final destination?

What counts is when the aircraft doors opened at your destination – not the departure delay.

When were you told about the cancellation?
When did you arrive on the replacement flight?
Flight details
Which airline operated the flight?
When was the flight?

How many passengers were on the booking?

1 passenger

Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

  • Free, no sign-up
  • Fee only if successful (35%)
  • AirHelp: Trustpilot 4.5/5

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Strikes that could affect this route

  • 2026-11-25, Greece: public sector (ADEDY) (uncertain)
  • 2026-11-15, Germany: Lufthansa pilots (Vereinigung Cockpit) (watch)

Strikes by air traffic controllers or airport staff usually count as extraordinary circumstances; strikes by the airline’s own staff usually do not. Strike calendar.

Air traffic flow delays at Berlin (BER)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 96,342 flights arrived at BER; 560 of them were held back this way, 240 by more than 15 minutes – an average of 0.10 minutes per arrival.

What caused the ATFM delay

  • aerodrome capacity91%
  • weather8%
  • other1%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 26 September 2025 – 3,148 minutes, mostly aerodrome capacity; 25 September 2025 – 2,583 minutes, mostly aerodrome capacity; 24 September 2025 – 1,763 minutes, mostly aerodrome capacity.

2026 so far (to 30 September 2026): 70,278 arrivals, 0.31 minutes of ATFM delay per arrival (worse than 2025), mainly weather (79%) and equipment (non-ATC) (13%).

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What this means for a claim: ATFM delays come from weather (8% here), air traffic control capacity and staffing (0%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Air traffic flow delays at Crete (CHQ)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 14,921 flights arrived at CHQ; 4,402 of them were held back this way, 3,098 by more than 15 minutes – an average of 8.17 minutes per arrival.

What caused the ATFM delay

  • ATC capacity100%
  • aerodrome capacity0%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 16 July 2025 – 2,486 minutes, mostly ATC capacity; 13 June 2025 – 2,033 minutes, mostly ATC capacity; 29 June 2025 – 1,969 minutes, mostly ATC capacity.

2026 so far (to 30 September 2026): 15,580 arrivals, 9.49 minutes of ATFM delay per arrival (worse than 2025), mainly ATC capacity (99%) and other (1%).

Check what happened at CHQ on your travel day →

What this means for a claim: ATFM delays come from weather (0% here), air traffic control capacity and staffing (100%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Other routes from these airports

Frequently asked questions

How much compensation for a delayed Berlin–Crete flight?

The great-circle distance is 2,051 km. From Berlin: €400 per passenger (EU261, any airline). From Crete: €400 per passenger (EU261, any airline). The delay at your final destination must be 3 hours or more, and the airline must not be able to prove extraordinary circumstances.

Is a Berlin–Crete flight covered if the airline is not European?

Yes. Both airports apply EU261 (or UK261) to every departing flight, so the airline’s nationality does not matter in either direction.

What if the flight was cancelled?

You can choose a refund or re-routing, get care while you wait, and – unless you were told at least 14 days before departure or the airline proves extraordinary circumstances – fixed compensation. Cancelled flight compensation.

Passenger numbers: Eurostat 2024 (passengers carried between the two airports, both directions). Delay data: EUROCONTROL. Information only, not legal advice.

Sources

  1. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
  2. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL
  3. Regulation (EC) No 261/2004 – EUR-Lex

We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.