Flight compensation in Slovenia: delays, cancellations and how to claim

Which flights are covered

Whatever the cause, from 2 hours’ delay the airline must also provide meals and drinks, and a hotel if you are stuck overnight; after a cancellation or a 5-hour delay you can choose a refund. Care and refunds.

How much: example routes from Slovenia

Compensation per passenger for a 3-hour-plus delay or a late cancellation on the busiest international routes (Eurostat 2024):

How to claim in Slovenia

1. Claim from the airline in writing – its online form or a letter (complaint letter generator). Keep your booking, boarding pass and receipts.
2. National enforcement body: Civil Aviation Agency of the Republic of Slovenia (Javna agencija za civilno letalstvo, CAA) – Complain to the airline first. If it has not replied within two months, or you are not satisfied, e-mail the EU complaint form (in Slovenian or English) with your evidence to the CAA (info@caa.si); there is no online form. It deals with flights departing from Slovenia, and flights arriving there from outside the EU.
3. Court: the local court for the departure or arrival airport, or – for cross-border cases – the European Small Claims Procedure.

Prefer not to do it yourself? A claims company does the work for a share of the compensation – see claim companies compared.

Airports in Slovenia

• Ljubljana (LJU)0.00 min ATFM/arrival
• Maribor (MBX)0.00 min ATFM/arrival

Delay causes, busiest routes and seasonal patterns: flights to Slovenia · European delay statistics.

Strikes in Slovenia

No strikes affecting flights in Slovenia are announced in our strike calendar at the moment.

Strike days at Slovenia’s airports since 2024

EUROCONTROL recorded no arrival flow restrictions due to industrial action at Slovenia’s airports between January 2024 and 30 September 2026. Strikes by air traffic controllers elsewhere and by airline staff are not included. Check a specific day.

Good to know

• If someone complains to the CAA on your behalf, include a signed authorisation (and, by e-mail, a scan with a copy of your passport) – without it the complaint is dismissed.
• The CAA says it does not enforce the Montreal Convention, so baggage and other damage claims go to the airline and, failing that, to court.
• Ljubljana had almost no arrival flow-control delay in EUROCONTROL’s 2024–2025 data, so if your flight from Ljubljana was badly delayed, ask the airline in writing for the specific reason.
• We found no Slovenian ADR body specifically for airline disputes; for cross-border claims up to €5,000 the European Small Claims Procedure is available.

Frequently asked questions

How much compensation can I get for a delayed flight in Slovenia?

Under EU261, €250 for flights up to 1,500 km, €400 for 1,500–3,500 km (and for every flight within the EU over 1,500 km) and €600 for longer flights (€300 if a long-haul flight arrives 3–4 hours late), per passenger, if you arrive 3 hours or more late and the airline cannot prove extraordinary circumstances. It does not matter where you live – only where you flew from, where to, and with which airline.

Where do I complain in Slovenia if the airline refuses to pay?

To Civil Aviation Agency of the Republic of Slovenia (Javna agencija za civilno letalstvo, CAA), the national enforcement body for Slovenia (Complain to the airline first. If it has not replied within two months, or you are not satisfied, e-mail the EU complaint form (in Slovenian or English) with your evidence to the CAA (info@caa.si); there is no online form). It handles complaints about flights departing from Slovenia and flights arriving there from outside the EU.

How long do I have to claim in Slovenia?

The time limit depends on which country’s courts hear the claim, and we have not found an authoritative statement of the period for Slovenia. Claim as soon as you can, and check with Civil Aviation Agency of the Republic of Slovenia (Javna agencija za civilno letalstvo, CAA) or the European Consumer Centre. See time limits by country.

I live in Slovenia but my flight left from another country. Where can I claim?

Your rights depend on the flight, not on where you live. For a flight between two EU countries you can sue in the courts for the place of departure or the place of arrival (CJEU C-204/08 Rehder); for cross-border cases the European Small Claims Procedure works by post and online. The enforcement body to complain to is the one in the country where the incident happened.

Information only, not legal advice. Enforcement bodies and dispute schemes as listed by the European Commission, checked November 2026.

Sources

1. National enforcement bodies under Regulation (EC) No 261/2004 (updated 13 October 2026) – European Commission
2. Obrazec pritožbe – Javna agencija za civilno letalstvo RS
3. Po letu – Javna agencija za civilno letalstvo RS
4. Regulation (EC) No 861/2007 – European Small Claims Procedure (not applicable in Denmark) – EUR-Lex
5. Regulation (EC) No 261/2004 – full text (Article 3: scope; recital 15: air traffic management decisions) – EUR-Lex
6. Regulation (EC) No 261/2004 as it applies in the UK (UK261) – Article 3, scope – legislation.gov.uk
7. UK flight punctuality statistics 2025 (flights by destination from UK airports) – UK Civil Aviation Authority
8. Airport arrival ATFM (flow-control) delay data, 2024–2025 – EUROCONTROL Aviation Intelligence Unit
9. Air passenger transport by reporting airport (avia_par), 2024 – Eurostat
10. Eurostat – air passenger transport routes between partner airports and main airports (2024) – Eurostat
11. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL
12. C-204/08 Rehder v Air Baltic (jurisdiction: place of departure or arrival) – EUR-Lex

We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.