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Poitiers-Biard Airport (PIS): flight delays and compensation

Poitiers-Biard Airport. As an EU airport, every flight departing from here is covered by EU Regulation 261/2004. Here is what to expect if your flight was delayed or cancelled here, or you were stranded.

By the EU261 Flight Delay editorial team Last reviewed: Reading time: 6 min How we write our guides

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In short: Any flight departing from Poitiers-Biard Airport that arrives 3 or more hours late, is cancelled less than 14 days before departure, or is overbooked can give €250–600 per passenger. Departures: EU261 with any airline.

About the airport

Poitiers-Biard Airport (PIS) serves Poitiers/Biard, France.

Every flight departing from here is covered by EU Regulation 261/2004, whatever the airline. Flights arriving here are covered if they depart from the EU, or if an EU airline operates them from outside the EU.

Air traffic flow delays at Poitiers-Biard Airport (2025)

EUROCONTROL records the delay imposed on arriving flights when the airport or the airspace around it cannot take more traffic (air traffic flow management, “ATFM”). In 2025, 1,808 flights arrived at PIS; 2 of them were held back this way, 1 by more than 15 minutes – an average of 0.02 minutes per arrival.

What caused the ATFM delay

  • ATC staffing100%

Average ATFM delay per arrival by month (min)

  1. J
  2. F
  3. M
  4. A
  5. M
  6. J
  7. J
  8. A
  9. S
  10. O
  11. N
  12. D

Worst days: 14 April 2025 – 40 minutes, mostly ATC staffing.

2026 so far (to 30 September 2026): 1,616 arrivals, 0.01 minutes of ATFM delay per arrival (better than 2025), mainly equipment (ATC) (100%).

Check what happened at PIS on your travel day →

What this means for a claim: ATFM delays come from weather (0% here), air traffic control capacity and staffing (100%) or airport limits – causes airlines often cite as extraordinary circumstances. They are only part of the story: most long delays come from the airline’s own operation (technical faults, crew, late inbound aircraft), which this data does not show. Source: EUROCONTROL.

Typical delay causes at Poitiers-Biard Airport

  • EUROCONTROL recorded 1,808 arrivals at PIS in 2025; 2 were held by air traffic flow restrictions, 1 of them by more than 15 minutes.
  • The largest single cause of this flow delay was ATC staffing (100%).
  • The worst day was 14 April 2025, with 40 minutes of flow delay, mostly ATC staffing.
  • Most long delays that earn compensation are not flow delays but airline problems – technical faults, crew shortages and late inbound aircraft – which do not count as extraordinary circumstances.

Airlines you are likely to fly with here

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    What happened?Step 1 of 4

    What happened to your flight?
    Where did you fly from and to?

    With a connection, enter your first departure and your final destination – compensation is based on the total distance.

    How late did you arrive at your final destination?

    What counts is when the aircraft doors opened at your destination – not the departure delay.

    When were you told about the cancellation?
    When did you arrive on the replacement flight?
    Which airline operated the flight?
    When was the flight?

    How many passengers were on the booking?

    1 passenger

    Every passenger gets their own compensation, children too. Infants under 2 without their own seat do not count.

    • Free, no sign-up
    • Fee only if successful (35%)
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    Local information

    • Ask the airline staff at the gate for the reason for the delay or cancellation and write it down; take a photo of the departure board.
    • From 2 hours’ delay (depending on distance) the airline must give you meals and drinks, and a hotel if you are stuck overnight – keep the receipts if you had to pay yourself.
    • If the airline rejects your claim, complain to the national enforcement body of the country where the flight departed (or arrived, for flights from outside the EU), or go to court.

    Frequently asked questions

    Can I claim compensation for a flight departing from Poitiers-Biard Airport?

    Yes. PIS is an EU airport, so every flight departing from it is covered by EU Regulation 261/2004, whatever the airline and wherever it is based.

    Can I claim compensation for a flight arriving at Poitiers-Biard Airport?

    If the flight departed from an EU airport: yes, with any airline. If it departed from the UK: yes, under UK261, with any airline. If it departed from elsewhere: only if an EU airline operated it.

    How is the length of the delay measured?

    By your arrival time at your final destination – more precisely, the moment the aircraft door opens at the gate. It must be at least 3 hours after the scheduled arrival time.

    Related guides

    Information only, not legal advice. Passenger figures are approximate and based on the airports' published statistics; punctuality figures are from the UK Civil Aviation Authority. We earn a commission when a claim submitted through our partner links is successful.

    Sources

    1. EUROCONTROL – airport arrival ATFM delays (open performance data) – EUROCONTROL

    We check every rule against the sources above. Spotted an error? Tell us – see our editorial policy.